[hixsonia]

Hi Brad,

Appreciate your input.

I do use TT Product Manager (I am not aware of any other way to download SD3 or EZD3 files). And, yes, I do use the “Clean Up” button when downloads are complete.

I have no issues contacting TT support to see if they can help me download just the needed (corrupt) files. But, I will keep campaigning to get TT to use file names, download protocols and UI and UX practices that give the users more control. BFD3 (buggy as it may be) allows a lot of control of what the user wants in or out in the library. The library menu structuring and filtering is miles beyond TT’s “you’ll see what we tell you you’ll see”. To be fair, TT’s individual drum replacement system is pretty good. Allowing the user to determine what they see and how they structure the kit/preset menus is non-existent.

I just started re-downloading the Basic Sound Library… at last glance, just 19hrs and 10mins to go, Yippie!!

Thank you again for your thoughtful input!!

Jeff

Operating system: macOS Sequoia (15)

• This post was modified 18 hours, 59 minutes ago by hixsonia.

[hixsonia]

Hi Jack,

I wish you could approach this with a few less insulting remarks but, that seems to be your thing. Please don’t respond to my thread if you can’t be respectful and civil.

Whatever. Been on this third rock from the sun for 74+ years and more than two thirds have been in some form of computer work. Punch cards – been there/done that. Been involved in the personal computer racket before the two Steves did the Apple 1. I kinda know how things can go south. And it’s not always obvious. That you have multiple volumes with the same supposed problem makes me think there’s something hinky going on with your system elsewise other people would have the same issue. It could be a combination of things on your system causing your problem.

What you need is a House MD to look at the issue.

Reading your screed still makes me think something corrupted your system and not necessarily from TT. I never trust anything Apple provided that’s why I will not ever use Time Machine even though it’s free. I’ll make my backup using third party software thank you very much. The last time I trusted anything from Apple one of my systems got hosed by one of their security updates. Once bitten/twice shy.

The issues is real Jack and I’m obviously not alone. See links below for a small sampling from the SD3 forum.

The issue is not if it happens (it clearly does), the issues is that this developer makes it impossible to fix the issue transparently and easily. That TT uses an opaque, to the enduser, file-naming conventions is the issue. No “House MD” necessary for this problem, just the ability to download individual files to replace corrupted ones. So simple.

How you can find fault with Apple for corrupting your system and find no fault with Toontrack for corrupting mine in the same screed (sorry, paragraph… screed would be insulting) seems a bit less than objective to me.

Sincerely hope you enjoy several more trips around the sun!

——————-

Topic: Superior Drummer 3 Corrupt Sound Bunches? – Toontrack

https://www.toontrack.com/forums/topic/superior-drummer-3-corrupt-sound-bunches/

–––––––––––––––––––––––––––––––––––––––––––––––––

Topic: Corrupt sound bunch soundb113.obw – Toontrack

https://www.toontrack.com/forums/topic/corrupt-sound-bunch-soundb113-obw/

–––––––––––––––––––––––––––––––––––––––––––––––––

Topic: Corrupt Sound Bunch – Toontrack

https://www.toontrack.com/forums/topic/corrupt-sound-bunch/

–––––––––––––––––––––––––––––––––––––––––––––––––

Topic: Corrupt sound bunch soundb27.obw. HELP – Toontrack

https://www.toontrack.com/forums/topic/corrupt-sound-bunch-soundb27-obw-help/

–––––––––––––––––––––––––––––––––––––––––––––––––

WOW, This is the same file I have my issues with. Must be a system problem??

Topic: Corrupt sound bunch soundb27.obw. HELP – Toontrack

https://www.toontrack.com/forums/topic/corrupt-sound-bunch-soundb27-obw-help/

–––––––––––––––––––––––––––––––––––––––––––––––––

Topic: Corrupted soundb132.obw file – Toontrack

https://www.toontrack.com/forums/topic/corrupted-soundb132-obw-file/ – see attached

 

 

Reply To: Toontrack SD3 ARCANE sound file names and re-downloading corrupt files Rant… version: 3.4.3
Operating system: macOS Sequoia (15)

[hixsonia]

Hi Jack, please see my responses:

“TT does what it does to protect against piracy. And it’s actually easier on their servers and maintenance the way they’re doing things.”

I don’t buy expensive software with the idea of helping the developer to safe-guard it or to make it “easier on their servers”. Not my problem.

The .obw file format is Toontrack’s and theirs alone. No need to change their proprietary format that protects their investment. Just use a naming convention throughout your product that makes it easy for the enduser to swap out a corrupted or updated file without the need for a 40.5GB download.

“It is wise that when you do download anything that you save the files off to a separate hard drive.”

Only if the files your downloading are ridiculously large with no good reason to be so. And please, don’t tell me “don’t rely on Time Machine” for backups. It’s easy to use, it’s reliable and it’s free. And, I’ve been using it without incident since its inception when Apple put it on their Time Capsule wifi routers. And, I have my sample libraries on several stored SSDs. Why would you assume that I don’t?  The files I am having issues with are corrupted on every backup I’ve got. They only rear their ugly heads (force-eject the library drive) when using SD3.

That way you have them for if/when you have to reinstall things and you don’t have to spend time re-downloading things. I have a separate spinner that has every download I’ve ever done and that drive gets disconnected & powered down when not needed. Don’t rely on Time Machine. I use Carbon Copy Cloner to make backups.

See above

What is more worrisome is that you have a supposedly corrupt file. You may well have other corrupt ones and not just TT software but other stuff on your system. Maybe you have a failing drive or maybe something got into your system. That you’re having other issues I’d seriously step back and take a look at the health of your system.

Yet another “Smarter Than You” presumption. Trouble-shooting 101 – It’s those 2 files!

“You can’t just willy-nilly delete files and not expect to not have issues.”

Now you’re being insulting. Do you have any evidence to suggest I do things “willy-nilly”? I’ve been an Apple Support Specialist for probably longer than you’ve been alive. I’m very clear on “best practices”… have been in software development longer than I care to admit (retired after 40+ years).

It happens on several drives I’ve used as my “Drums Only” drives, 1TB, 2TB SSDs, 1Tb and 2TB NVMEs, all work fine without those 2 specific files.

The issue is not the way I work. It’s the way that Toontracks builds and deploys their product.

But, thanks for the input.

Reply To: Toontrack SD3 ARCANE sound file names and re-downloading corrupt files Rant… version: 3.4.3
Operating system: macOS Sequoia (15)

[hixsonia]

Thanks Axel, All good food for thought.

I’ve been at this (software development game) for more years than I care to count. I’ve created SOPs with aligned file naming conventions for many Fortune 500 clients (not boasting, just clarifying my cred’).

I would never build a product for my end users that required them to completely download the product again for one corrupt file in their system.

And, I do have multiple drives with my SD3, EZD3, BFD3 and other large sample libraries as backups. All of those have the corrupted 2 files.

So why do I need to re-download a 40.5GB file to get back up and running?

Simple… bad product design from Toontracks.

[hixsonia]

Hear, Hear, Jeffrey!!

And, when I choose a specific pixel width and height, ‘scale’ should work within those boundaries.

Just about every app on any platform allows “zooming” within the bounds of a window.

I’m using “YAM” (yet another monitor) on my iPad Pro which makes for a great touch-screen experience. But, not when the SD3 interface is so small that my finger becomes less precise.

Operating system: macOS Sequoia (15)

• This post was modified 6 days, 4 hours ago by hixsonia.

1

Thanked by: Jeffrey Benson

[hixsonia]

Guess I’m not making myself clear…

Just want to be able to select a kit and make it a “Favorite” and add it to a menu called “Favorites” with a submenu of the kits I deem Favorites.
A simple right-click and “Add to Favorites”, would do the job. So, with that, I can quickly grab a core library kit from My Favorites without going through the process of renaming it to my presets.

No tweaking, no switching out instruments, just quick access to the core library kits I like without having to pick from the hundreds of choices in the core library menu system.

Another good option would be to “Hide” kits I don’t like as is available in BFD 3.

I have no use for many of the kits in the core library. I’d still have access to the individual instruments to switch out parts if I like a particular kick (for instance) but I don’t need to see every kit available.

Reply To: No favorite kits/presets for SP3??? version: 3.4.0
Operating system: macOS Sequoia (15)

[hixsonia]

Thank you to all that stepped in to help… Problem Resolved!

I had the Crucial drive plugged into the front of my Mac mini… USB3.

Plugged into one of the back Thunderbolt ports and all is working as it should.

After chatting with Crucial support, they suggested a powered hub. That’s when it dawned on me… Thunderbolt carries more power, did the switch and all is well in the land of Hixsonia@

Thanks again to everyone who chimed in to help!!!

• This post was modified 8 months ago by hixsonia.

[hixsonia]

I believe most people consider Crucial to be a viable drive company… lots of very satisfied customers. If I could afford faster, I’d have gotten it.

[hixsonia]

Hi Jack,

Reformatted in ExFat just to try something other than APFS (didn’t help obviously). I don’t really need to index the drive as all the files are being called from there respective hosts, i.e.; BFD3. EZDrummer 3, SD3, etc. so no need to do Spotlight searches on it.

Yes first install was fine but moving all drum samples to a new drive for future expansions (I have a shit-load of photos and my music library on the drive that I’m moving from and need more space).

I agree with  Jordan as well, just happened to be 2 files that were in my SD3 Sounds folder. There is no blame from me on SD3, as I said in a prior response, I just wish Toontrack aloud me to download specific, named kits instead of the whole library. If I knew what kits those 2 files belong to, it would make all this go away.

Thank for chiming in!!

Jeff

[hixsonia]

Did not try another cable but after transferring about 220GB of other files and these being the only 2 that cause a problem, I’d be hard pressed to blame the cable. If it were the cable I think I’d get more random files creating the same problem.

[hixsonia]

This is why I was trying, desperately to not have to re-download…

[hixsonia]

Thanks again Jordan,

Not really saying it’s Toontrack issue but a corrupted file or a bad sector issue. Formatted in ExFat and tried again and I would think it would write to a different sector but unfortunately, same result.

Guess I’ll just have to bite the bullet and reinstall the whole 90 gigs.

Thanks again!

[hixsonia]

Your right… UGreen enclosure, and a trusty Crucial P310 1TB drive inside.

• This post was modified 8 months, 1 week ago by hixsonia.

[hixsonia]

Hi Jordan,

Just as an aside… I’ve been a Certified Apple Specialist for most of my adult career so trouble-shooting is something I do a lot.

Appreciate your input but it is not a OS or SSD issue. I outlined my trouble-shooting in the original post… start at the highest level, test and work your way down. All my BFD3, Addictive Drums, EXDrummer 3 and a bunch of other drum sample libraries transfer to the drive without a hitch (just reformatted the drive and moved all of those, sans the 2 suspect files). It is just 2 files in the SP3 library that eject the disk.

The suggestion to re-download the SP3 main library would be a good one if I had a fast internet connection… I don’t.  At just under 90GB, it takes about 24 hours+ to do that.

If Toontracks didn’t use such an arcane naming convention for their library, I could hone it down to just the kits that have the corrupted files and download those alone and be on my way.

Thanks again for the input,
Jeff

• This post was modified 8 months, 1 week ago by hixsonia.

[hixsonia]

UGreen in a very fast (200MB per second) external SSD connected via USB C (Thunderbolt). Formatted as APFS (as SD3 support suggests).

Operating system: macOS Sequoia (15)

• This post was modified 8 months, 1 week ago by hixsonia.

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