[glquartulli]

Thanks a lot!

Now it works perfectly!

[glquartulli]

6 MONTHS since this issue has been reported and still no ETA?

It is incredible how bad this support is now… I can’t believe I bought EZdrummer-Keys-Bass just to get this poor customer care!

Reply To: Drag and Drop Midi Not Working in Logic Pro 10.6 version: 1.3.0
Operating system: macOS Big Sur (11)

[glquartulli]

I submitted a ticket few days ago. Here their reply:

Yes our programmers are aware and a fix will be included in the next update for EZkeys. We have no ETA on when the update will be available though.

[glquartulli]

Write on their social, so new customers will know that their products just don’t work properly.

[glquartulli]

I see it is not their priority. Probably we should comment on each new picture they post on social network with this issue.

[glquartulli]

John wrote:

Hi,

I’ve been told by one of the programmers that the issue will be fixed in the next update. I have no ETA for that, though.

Thank you for your patience,

John

Finger crossed they will solve the problem soon. So much extra time to fix this very time I record.

[glquartulli]

Same problem here. I hope it will be fixed soon.
thanks

Reply To: Drag and Drop Midi Not Working in Logic Pro 10.6 version: 1.3.0

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