[Francis57]

@Higg said:

Hi friends. This is a problem with Chrome. I get the File ID error with Chrome, but not with Edge (Win 10). Chrome has been my go-to browser for a long time. There have been several problems such as this with it lately.

I get FILE ID ERROR with Firefox AND Microsoft Edge.

[Francis57]

@Scott said:

@Francis57 said:

Hi there,
I also wanted to download a just bought product and get a FILE ID ERROR, too. There is no contact address where I could email on this whole websitel!!! What’s going on there?
Francis

You can contact Toontrack directly via the FAQ.

http://www.toontrack.com/faq/

Hi, there is no button to get in contact, although they say, there would be one after selecting an item. definitely there is no possibility to email or call them!

[Francis57]

Hi there,
I also wanted to download a just bought product and get a FILE ID ERROR, too. There is no contact address where I could email on this whole websitel!!! What’s going on there?
Francis

[Author]

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