Erik Phersson
Moderator
Erik PherssonThis EZK Session Organ is going to be great on my rock songs. But I found that the Rock Lord setting won’t allow me to add the rotary. My mouse pointer turns to a hand when I hover above it, but won’t activate anything. Maybe this was intentional, but I would doubt it. Did a reboot and all, but nothing changed. The other rock settings are great. Going to love this. Good work Toontrack.
Reply To: EZK Session Organ Rock Lord Rotary Not Working version: 2.0.4
Operating system: Windows 11
I don’t think that there is any Leslie active in that preset. It is instead played through an amplifier.
Erik Phersson - Toontrack
Head Of Development
Erik PherssonWe submitted a case to Microsoft and this is their answer:
“At this time, the submitted files do not meet our criteria for malware or potentially unwanted applications. The detection has been removed. Please follow the steps below to clear cached detections and obtain the latest malware definitions.
1. Open command prompt as administrator and change directory to c:\Program Files\Windows Defender
2. Run “MpCmdRun.exe -removedefinitions -dynamicsignatures”
3. Run “MpCmdRun.exe -SignatureUpdate”
Alternatively, the latest definition is available for download here: https://docs.microsoft.com/microsoft-365/security/defender-endpoint/manage-updates-baselines-microsoft-defender-antivirus.
Thank you for contacting Microsoft.”
So if you still are experiencing this issue, please follow Microsofts advice above.
Erik Phersson - Toontrack
Head Of Development
1
Thanked by: BradErik PherssonI understand that this is frustrating for you and I apologize for that.
There are very few users, to my knowledge, that have run into this issue. I do not, at the time, know why most people can install just fine and a few can not but we will investigate and try to get it sorted as soon as possible.
Erik Phersson - Toontrack
Head Of Development
Erik PherssonI totally understand your concerns and I certainly would never try to persuade you to do something that you are uncomfortable with.
However, Windows Defender being overly cautious is something we as a developer have no real control over. We can only try on so many systems and computers before we release our software. If this false positive had happened during testing before release, which it didn’t, we would certainly have reported it to Microsoft so that they could have removed the alleged “threat” from the profiles in their databases.
Uploading a new copy of the software would not solve the problem since it would be exactly that, a copy. It would still trigger the warning for the few unfortunate.
As I wrote earlier, we will check into what we can do and try to resolve this issue as soon as we can.
Erik Phersson - Toontrack
Head Of Development
Erik PherssonI can assure you that there are no viruses in our software. There seems to be lots of reports of “false positive” on that particular virus from Microsofts Defender for some reason. If you do a Google on “wacatac.b!ml false positive” you can read about them.
However, we will check what we can do to eliminate this issue as soon as possible.
Erik Phersson - Toontrack
Head Of Development
1
Thanked by: TREVOR TINBERGErik PherssonNo products in the cart.
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