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dusty russell
Participant
Topics Started: 1
Replies Created: 12
Has Thanked: 2
Been Thanked: 1
Reinstalling 1.1.3 library update corrected the issue. Thank you for your help with this Olof. Let me know if you guys ever have a need for beta testers or QA. I really enjoy your products and would love to be on the toontrack team. Best regards.
Dusty.
1
Thanked by: Henrik EkblomI sent the dump. I also renamed the core library and it loads fine without the core lib. should I try a reload of the core lib? I will wait for your reply.
Looks like you are on to something. Once it loaded (45 mins) I switched to a bunch of other kits and they loaded fine. When I tried to go back to the SD3 core lib it is stuck on preparing superior drummer 3.
Forgot to mention C:\ProgramData\Toontrack\Superior3 did not contain any errlogs. also the soundinstallerlog was clean after I did a reinstall.
Thank you for your help with this Olof. I tried disabling Orchestral by renaming the folder but this did not help. I am highly confident the hardware is not the issue here. The drive it is installed on is less then 2 months old 2tb Samsung ssd. The dump file is 248 megs. The forum will not allow me to post it (Error! The file is too big). If it was a core library issue wouldn’t the problem persist when I downgraded?
2019-05-07 13:09:18: Error: Copy error 0x1E3: The request failed due to a fatal device hardware error.
2019-05-07 13:09:18: Error: Failed to copy file to “G:\Sound lib\Toontrack\Superior\Superior Drummer 3\SL-Orchestral-I\GraphicsV3\Stand\CymbalStand_L45.png”
Saw these 2 lines in the log file so I reinstalled Orchestral-I. The log is clean now but 3.1.3 is still slow loading.
I was able to resolve the loading issue by reverting to version 3.1.2 but I could not use some of my updated libs. The issue returned after trying to upgraded back to 3.1.3. Let me know if you need anything from me to help troubleshooting this. Thanks. Dusty.
I have rebooted and am running another test to see how long it takes to open stand alone. Is there a log generated somewhere? everything works when it finally loads and I can switch between kits without issues.
No I have not added any new hardware. Everything loaded fine this morning before I upgraded SD and installed orchestral. It finally loaded in FLS also.
It finally loaded after I let it sit for over 40 minutes. SD3 normally takes less then a minute to load.
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