[Glenn Miller]

I followed thru on the procedure that I defined above and it went fairly well, but I wanted to get some further input before proceeding…

Being a retired ‘techie‘ {hardware, firmware, software} I decided to ‘learn‘ as much as I could about the ezdrummer installation(s) as I could with the aid of a coupla tools and the command line. Here’s what I ‘discovered‘ after digging around and then uninstalling all the ezdrummer products from the product manager app:

[the application]
MacSSD >> Applications >> Toontrack
-> EZdrummer 3
# Uninstalled without issue, no remnants

[default sound & midi file path]
MacSSD >> Library >> Toontrack
>> EZdrummer 3 / *
# Uninstalled without issue, no remnants

Logged on MacOS ‘user‘ account {ie ‘admin‘}
I used the Finder menu ‘Go‘ selection while holding down ‘Alt‘-‘Option‘ keys to access the ‘admin‘ users ‘Library‘ folder.

[‘user’ settings default path]
MacSSD >> Users >> admin >> Library >> Application Support >> Toontrack
>> EZdrummer / *
>> EZdrummer 3 / *
# Uninstalled no events, however leaving 5.2MB and 24.5MB artifacts respectively

[‘user’ account cache]
MacSSD >> Users >> admin >> Library >> Caches
>> com.toontrack.ezdrummer2 / *
>> com.toontrack.ezdrummer3 / *
# Uninstalled no events, however leaving an empty folder and folder with 2 file artifacts (8K total) respectively

[‘user’ account preferences]
MacSSD >> Users >> admin >> Library >> Preferences
-> com.toontrack.ezdrummer2.plist
-> com.toontrack.ezdrummer3.app.plist
-> com.toontrack.ezdrummer3.plist
# Uninstalled no events, however leaving all 3 file artifacts respectively

[Share for all MacOS user accounts]
MacSSD >> Shared >> Toontrack
>> EZdrummer / *
>> EZdrummer 3 / *
>> Preferences
-> com.toontrack.ezdrummer2.plist
-> com.toontrack.ezdrummer3.plist
-> com.toontrack.superior.auezdrummer.plist
# Uninstalled no events, however leaving the ezdrummer folder(s) contents and all 3 preference file artifacts respectively

Initially when I gathered the info above, I also used the free ‘App Cleaner‘ application to get some initial info – I drag-dropped the ‘EZDrummmer 3‘ app icon in Launchpad onto ‘App Cleaner‘ and it pulled up this in a display window that included the following files which could only be accessed at the command line :

[plugin files resources / preferences]
On the internal MacSSD
/private/var/db/receipts/
com.toontrack.ezd2corec.pkg.bom
com.toontrack.ezdecorec.pkg.plist
com.toontrack.ezdrummer3.pkg.bom
com.toontrack.ezdrummer3.pkg.plist
com.toontrack.ezdrummer3.pkg.bom
com.toontrack.ezdrummer3.pkg.plist
com.toontrack.ezdrummer3.pkg.bom
com.toontrack.ezdrummer3.pkg.plist
com.toontrack.ezdrummer3.pkg.bom
com.toontrack.ezdrummer3.pkg.plist
com.toontrack.ezdrummer3.pkg.bom
com.toontrack.ezdrummer3.pkg.plist
com.toontrack.ezdrummer3.pkg.bom
com.toontrack.ezdrummer3.pkg.plist
# Uninstalled no events, however leaving the 2 ‘com.toontrack.ezd2corec’ package bom & plist file artifacts respectively

To recap this, everything seemed to uninstall without issue; when finished all uninstallations, one of the products indicated that it couldn’t be reinstalled. I then rebooted my mac mini, logged in and brought up the product manager. I selected the sidebar item for all products I purchased, and everything on the display indicated no issues. So I then went back and inventoried what may or may not be leftover, and compiled the above list. Based on what I’m seeing and the program manager indicating everything is uninstalled (with issues indicated), it looks as if the ‘admin‘ user space needs to have the leftover artifacts (files n folders) cleaned up (removed). Then I’m gon make the assumption that after a quick reboot the software can then be reinstalled as per normal. Any thoughts? Am I proceeding correctly?

Thanx in advance for any/all constructive input…

Enjoy your holiday as well!

Operating system: macOS Monterey (12)

• This post was modified 1 month, 2 weeks ago by Glenn Miller.

[Glenn Miller]

Mick : I have the Progressive Fusion MIDI pak…

Bear : I’m well aware of that, I’ve already had the path for the sound files pointed to the external ssd for a while. The last update didn’t install to the external, it was installed (mistakenly, I gotta pay more attention *grins*) to the internal ssd. Reconfiguring things by uninstall / reinstall was/is the desired action…

Thanx

[Glenn Miller]

Thanx so much Scott and Mick, I really appreciate the quick response(s) – it does not go unnoticed…

I reckon at this point, I’ll push forward with my plan to uninstall everything from the product manager. Then just reinstall as I described previously; ideally I’m looking to do this as if I’m installing ezdrummer 3 as a new installation,  with the ezdrummer 2 core lib and the midi pack I own in tow…

Again, thanx in advance for the assistance y’all…

Reply To: Uninstall / Reinstall Cleanup version: 3.1.0
Operating system: macOS Monterey (12)

[Glenn Miller]

That would seem to contradict this from Toontracks technical advisory :

 

You don’t need to have the EZD2 program installed. You can simply install the EZdrummer 2 Core Library EZX that is in your Toontrack Product Manager to have access to the EZD2 sound library and MIDI without the EZD2 plugin.

Scott Sibley – Toontrack
Technical Advisor

 

Am I missing something?

Thanx

Operating system: macOS Monterey (12)

• This post was modified 1 month, 2 weeks ago by Glenn Miller.

[Glenn Miller]

Hey John…

When carefully looking over what product’s are installed in the Product Manager. and the related Updates information, etc, I got a better understanding of things. I determined all I really needed to do was uninstall the EZD2 installation, leaving the EZD2 Core Library in place. I got mildly confused because there wasn’t an ‘uninstall’ link on Installation Info tab of EZD2, but I found the uninstall utility on the Downloads tab on the apps Update button (verify/download again – install – uninstall – open in finder – show in finder – delete). After I quickly uninstalled EZD2, I loaded up a project in Logic Pro X and everything worked as advertised…

Dunno what happened, but I’m not gonna question things… little sense in that. You don’t fix what ain’t broken… *winks-grins*

Thanx a ton tho for helping me out here, I greatly appreciate it!

Kindest regards,

Dok

Reply To: Uninstall EZD2 after installed to EZ3 Upgrade version: 3.0.6
Operating system: macOS Monterey (12)

1

Thanked by: John

[Glenn Miller]

I’ve got somewhat of a similar issue to straighten out. After a reinstall of the operating system and Logic Pro X, I downloaded the product(s) and related updates(s) for the products I purchased from within the Toontrack Program Manager to reinstall them. I’m wondering if I did something cement-headed and installed them in the incorrect order or related, as I read thru this post I discovering that I only needed to install EZD3 and the EZD2 Core Library EZX. As EZD3 currently works, however it appears the EZD2 and the Progressive Fusion MIDI Pack are missing and/or grayed out (disabled?)… most likely indicating library paths or something similar. Questions are :

• Should I just uninstall all the EZD2 related software and Prog MIDI Pack, then just the reinstall EZD2 Core Library & Progressive Fusion MIDI Pack?
• Should I uninstall everything and reinstall EZD3, EZD2 Core Library & Progressive Fusion MIDI Pack in a specific order?

I’d just like to get this ironed out correctly, so I don’t really have any issue uninstalling & reinstalling what’s required.

Any/all assistance and input would be greatly appreciated!

Utilizing the following : EZDrummer v2, EZDrummer v3 Update, Mac Mini w Mac OS 12.7.1 (Monterey), Logic Pro X 10.7.9

Reply To: Uninstall EZD2 after installed to EZ3 Upgrade version: 3.0.6
Operating system: macOS Monterey (12)

• The post has been modified 2 times, last modified 1 year, 7 months ago by Glenn Miller.

[Author]

Replies