[dimmichalo]

Hello.

I have tried several times to contact the support team, which is extremely hard in all aspects unfortunately, but the message I keep receiving is the below

“You were not confirmed as a human by the captcha. If you really are a human please get in touch with our support through our support forum at this link.”

And there was never any captcha…

Adn when I also click on the link, we start the same impossible-to-contact thing again and again.

Can someone please get in touch with me?

For a reason that is not related to me, I keep searching for all possible to ways to contact you and with no success.

 

Thank you, Dimitris

 

 

Reply To: We regret that your order could not be accepted- Toontrack issue version: 3.1.2
Operating system: Windows 10

[dimmichalo]

Hi guys.

I am also facing an issue with my order 3495702 for Electronic EZX and a midi pack.

The status is “Pending Payment” whereas the payment took place at the exact time of the orders and I also have a transaction number from my web-banking.

I kindly ask you to resolve this issue. Whether refund my payment or bring the two products in my products list.

Thank  you, Dimitris

Reply To: We regret that your order could not be accepted- Toontrack issue version: 3.1.2
Operating system: Windows 10

[Author]

Replies