[David Gutierrez]

hello My EZ MIX Metal gods pack won’t install at the moment I have the program up and running ..In the preset pack section all it says is “EZMIX1 EZMIX2” but no guitar gods pack!!!.. I tried to download and when I install it ..it says “config error cannot read install config file!” please help with this issue! I would like to enjoy the product I have payed for!..thanks for any help!

[David Gutierrez]

I installed by clicking installer on the product manager so do I go to contents and then resources?

[David Gutierrez]

I have everything updated ,installed its just this Authorization button its not working like the video states! there is no offline button and do I really need another laptop? I only have this Mac!!!! reason why I bought the Mac! I’ve tried everything even went to Youtube. Should I uninstall everything and try again can I even do that? since I got the downloads from another store “musicians Friend” I don’t know what is going on other than this is time consuming! when you say its simple as clicking a button..I wish!

[David Gutierrez]

OK so how do I authorize my downloads I don’t know what that means by computer ID? and computer description? ALSO!!!! my EZX metal has a config error it won’t even try to open!

[David Gutierrez]

@Scott said:

You can authorize your products through Product Manager. Have you downloaded and installed via Product Manager?

See the Product Manager walkthrough video.

https://www.toontrack.com/product-manager/  

yes I downloaded everything so far I just installed the PM now when I click installer on the EZDRUMER2 it says I can only download apps from the App Store
this is very frustrating and would of just got a real drum kit instead lol any tips please?

[David Gutierrez]

hello..how do I even authorize my downloads I just bought this Mac last night got the downloads ready I just don’t know how to authorize the downloads. any help would be epic!

[Author]

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