[DaveClark]

John wrote:

Well, maybe it’s because English isn’t my native tongue but I don’t see how this can be misinterpreted:

WHAT’S NEW? EVERYTHING.
In EZdrummer 3, everything from sounds and grooves to software features and overall experience are new, improved and more powerful.

THE NEW SOUND LIBRARY.
An all-new recording featuring seven (7) drum kits

Toontrack has never sold just a sample player “engine” without any sounds. Library expansions are sold just like that, expansions.
So to conclude, you are missing the wording “is included” on the product page, if I understand you correctly?

BR,
John

Yes, “is included” or something like that is necessary to prevent misinterpretation.  As it is now written, the offer for an upgrade could be interpreted as no library, a library with one or two drum kits, or a library with all seven “new” kits included.  All that is said is that the library is “new” in some way.

The fact that no engine has been released without a library is not something that is known by every potential customer, nor is that guaranteed to be the case in the future, so that fact is not helpful, only suggestive.

In the US, we have sales people that say all sorts of misleading things to get customers to buy things.  After purchase there can easily be disagreements about what was supposed to happen.  So some sellers specifically list what is included in a product in a list to prevent misunderstandings.  “Included in the upgrade are 1) New engine; 2) Seven new drum kits described above; 3) New mixer; 4) New environments; 5) ….”  Here in the US, on television, we have ads for cars that are the luxury package, but if you don’t see the small print, you can be misled.  Many times we see “Starting at ….”  with some nice, low price.  This means that to buy what you really want, it will cost more.  Hewlett-Packard was famous for selling oscilloscopes and a lot of other lab equipment without power cords, which was very unusual for expensive equipment.  Oh, you want a power cord?  That will be an extra $50.  (1980 USD, $172 USD in 2022!)

Reply To: EZDrummer 3 version: 2.1.8
Operating system: Windows 10

[DaveClark]

John wrote:

Hi,

the product page says:
WHAT’S NEW? EVERYTHING.
In EZdrummer 3, everything from sounds and grooves to software features and overall experience are new, improved and more powerful.

THE NEW SOUND LIBRARY.
An all-new recording featuring seven (7) drum kits and extras captured by Grammy Award-winning producer/engineer/mixer Michael Ilbert (Coldplay, Adele, The Weeknd) at the world-famous Hansa Studios in Berlin.

THREE ROOMS. Three different ambiences. Maximum versatility.

NEW PERCUSSION. The songwriting staples, recorded to perfection.
MAIN ROOM. Spacious but not overpowering, perfect for anything from singer-songwriter to modern pop. In this room, two kits were recorded.
BRIGHT ROOM. Reflective marble walls contrasted by hardwood flooring gives this room the perfect ambience for anything from classic to modern rock drums. In this room, two kits were recorded.
TIGHT ROOM. Dry, tight and transparent. The three kits that were recorded in this room are perfect for anything from heavy and punchy down to muffled and contemporary.
Is it something besides this you wish to find the answer to?

BR,
John

Thanks for your reply, but:

What is “New” may require additional purchases, or it may not.  Some people are ASSUMING that the new sound Library with seven kits is included, but you didn’t say that, nor did the web page say that.  You wrote “a new Library.”  The web page just says what is “New,” not what is included.

So is “a new Library” the same as “the NEW SOUND LIBRARY with seven kits?” Or is it something else?

Reply To: EZDrummer 3 version: 2.1.8
Operating system: Windows 10

[DaveClark]

John wrote:

Hi,

EZdrummer 3 comes with a new Library, it’s not an option/add-on.

BR,
John

Thanks for your reply, John.  And the library includes what, exactly?  The seven kits described on the product page?  If so, it would be helpful to say this on the product page, or at least to clarify this point.

[DaveClark]

On the web page:

https://www.toontrack.com/product/ezdrummer-3/

there is mention of seven drum kits, “The New Sound Library.”

I cannot tell from this if there are included in the base package (upgrade from EZD 2 for example) or if it would be necessary to purchase these kits in addition to the base package.  I don’t want to pay $79 or $99 for the base package then $99 for each new kit, for example.

Reply To: EZDrummer 3 version: 2.1.8
Operating system: Windows 10

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