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how to uninstall? there is no such option in the windows programm menu? normally there is…

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I didn’t understand it. What is the timeline in S1? Do you create the folder under “files” in the browser?

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ah ish, managed to get everything right now, sorry!

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nope, but i found out that the 64 bit installer installed into the wrong folder (32 bit). so i deleted that .dll and ran another install. now it works! thanks!

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aren’t those just “saved settings” from the actual ez mix effects?

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yeah, not sure what happened. is there anything more we could do to find the reason for the installers behaviour? or do you want to let it rest for the moment?

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got it! thanks a lot! see you on the sonar forums 🙂

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wtf— after installing the 32 bit version the 64 bit installer worked too.

gotta try it out now in my daw.

strange bug.

edit: one last question: in my vst folder only the 32 bit version appears. how can i select the 64 bit version, having finally managed to install both?! thanks a lot!

[cyphersuit]

back at home!

installing the 32 bit installer worked.

Isn’t that strange?

Should i still re-install the windows installer 4.5?

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when i get home i am going to try the five language pack http://www.microsoft.com/downloads/details.aspx?FamilyID=a4dd31d5-f907-4406-9012-a5c3199ea2b3&displaylang=en

[cyphersuit]

ORIGINAL: Rogue

btw, your screencast stopped slightly too early for me to tell, but dismissing the dialog, the installer rolls back – correct? … just to be sure that regardless of the error the program is not installed (check Program and Features for an EZmix entry).

And in respect to trying the 32 bit installer, you could always try as it probes a different path of the registry and therefore could possibly succeed (although I would expect the same to happen). This would at least give you a temporary solution (through Sonar’s bitbridge) while we check the options available from here.

yepp, the installer rolls back. nothing is installed.

[cyphersuit]

WI redistributables.

In other words, it’s clearly a Windows Installer issue, which hopefully can be resolved with (re)installing (even if only to repair the existing version) the WI redistributables.

I am not sure how to do this, as the installer is not avaiable for vista service pack 2 (from the microsoft pages online).

[cyphersuit]

http://screencast.com/t/M2Q5OTU1Ym

I made a video out of it.. this should help.

edit, 23.04.2010: do you need anything more from me? do you want me to send you a dxdiag.txt file?

[cyphersuit]

checked my pc, no machine folder there. used regedit: there is only this hkey_local_machine folder in it, no toontrack folder.

will try your suggested options now.

ps: maybe i should try the 32 bit installer too? just to see what happens?

pps: about that windows installer link: which one is for me? there are 5 different ones, not one named to fit vista…  EDIT: found it. after downloading it says THIS UPDATE IS NOT WORKING WITH YOUR SYSTEM.

Strange 🙁

EDIT: okay, found that one out. I got VISTA Service Pack 2. No windows installer matching VISTA SP2 on the page of your link. hm.

“The Windows Installer 4.5 redistributable can be installed on Windows XP Service Pack 2, Windows XP Service Pack 3, Windows Server 2003 Service Pack 1, Windows Server 2003 Service Pack 2, Windows Vista, Windows Vista Service Pack 1, and Windows Server 2008 in X86, X64 and IA64 flavors.”

What now? 🙁

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MACHINE does not mean anything to me, didn’t even know that i had such a folder. I will be home in an hour and will follow your suggestions then.

[Author]

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