Thanks for the replies, I did find the problem last night after reading that Toontracks needs a temp folder in the Downloads directory as well as the directory in Applications. There was no directory showing up in Downloads even though my permissions were correct. I toggled the permissions from read-write, to read, then back to read-write, then rebooted the laptop. The temp folder showed up after a re-install of the product manager. Additionally support sent me a terminal command that does the permissions trick :
Please copy/paste this into a new instance of Terminal and press Enter. Then it will ask for administrator/computer password.
sudo chmod u+w ~/Downloads
I believe my permissions on the Downloads directory were somehow jumbled after Apple’s last security update 4 days ago, toggling the permissions, rebooting, then re-installing did the trick, I’m on my way now.
yes, I installed exactly as you have described, ran the product manager directly from the applications folder, it did not work. I went a little further, and found this error in the log files, it may be due to a recent Mac Os security update for High Sierra?:
