You took my money but NO PRODUCT on my account!!??

[Freddy123]

WTF? You need to contact me to straighten this all out or REFUND! Contact me for Credit Card number, etc.

Topic

[Scott]

Did you get a confirmation email? Did it contain serial numbers? Did you register rise serial numbers to your Toontrack account?

If you’d like to request a refund, you’ll need to contact Toontrack directly via the Contact Support button in the FAQ below.

http://www.toontrack.com/faq/my-issue-is-not-covered-in-this-faq-what-next/

Scott Sibley - Toontrack
Technical Advisor

[Freddy123]

Here is screenshot. But no links provide product

[Scott]

Register those product serial numbers to your account via Product Manager. At the top left of Product Manager there is a button that reads Register New Product.

See the link below if you don’t know how to use Product Manager.

https://www.toontrack.com/product-manager/

EDIT: I deleted your post showing your unregistered serial numbers as you don’t want everyone seeing them.

Scott Sibley - Toontrack
Technical Advisor

[Freddy123]

Ok Thank you Scott. I was expecting to see product appear after purchace. Instuctions are vague to me. But thank you to explain.

[Author]

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