Won’t allow me to authorize

[Earl]

I have been following your instructions for an hour.  I have tried everything I can.  I can not authorize as every time I get to the authorize page it takes me back to the same loop of registration which I have done.  There is no authorization button on the page I end up at from the cycle.  I keep going round and round and round.  

Dell 620, I3, Dual Monitors 8g ram Pro Tools LE8, Sonar X1 Essentials, Band-in-a-Box 2011, Real Band, Reaper <http://www.pcmusicmaker.com>

Topic

[Scott]

When your logged into your Toontrack account, click on your ‘My Products’ page (EZdrummer) do you have an ‘Add Authorization’ button?

Scott Sibley - Toontrack
Technical Advisor

[Earl]

No.  I never get the add authorization button.  It keeps taking me back to authorize product with a video on how to authorize.  The only button on this page is register new product button.  I go to register new product and it takes me back to screen that asks for serial number which I enter and then it takes me back to the same page I was on with NO add authorization button.

Dell 620, I3, Dual Monitors 8g ram Pro Tools LE8, Sonar X1 Essentials, Band-in-a-Box 2011, Real Band, Reaper <http://www.pcmusicmaker.com>

[Earl]

Success. I went through it again using different browsers. Internet Explorer finally let me do it. I now have the authorization code and will enter it in tomorrow as I have folks clammering for my attention.

I will post results of my actions in the morning concerning getting it up and running.

Dell 620, I3, Dual Monitors 8g ram Pro Tools LE8, Sonar X1 Essentials, Band-in-a-Box 2011, Real Band, Reaper <http://www.pcmusicmaker.com>

[Author]

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