Windows error 1310

[Markus Fredriksson]

Hi. I can’t install EZKeys on my Windows computer. I only get error 1310. Same on an external hard drive. I have
deleted all ezKeys files on my computer.

Operating system: Windows 10

Topic

[Scott]

Are you installing via the Toontrack Product Manager? Are you logged in as Administrator?

Scott Sibley - Toontrack
Technical Advisor

[Markus Fredriksson]

Hi. I am logged in as administrator and using product manager.

I only get this problem on EZKeys not on the other products.
Thanks for the quick reply.

Operating system: Windows 10

[Olof Hermansson]

That path does not look good. It shouldn’t say “C:\Program” but possibly “C:\Program Files” instead, if that’s where you have/want the EZkeys libraries (sounds). In Explorer you see “Program” but that’s just a Swedish display localization of “Program Files”.

Do you get the option to select a path for the sounds in the installer? If not, you can run this command in Command Prompt, then start the installer and select a path:

reg delete HKLM\SOFTWARE\WOW6432Node\Toontrack\EZkeys /v SoundPath /f

(Carefully copy/paste the entire line to a Command Prompt window and press Enter.)

Olof Hermansson - Toontrack
Coder

• This post was modified 5 years, 10 months ago by Olof Hermansson.

[Author]

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