windows 10 window size – can’t use software in tiny window

[galbavy1]

I just bought a brand new dell that is running on 64 bit windows 10. When I open the software the window is literally 2inch by 2inch. I cant read any text, let alone barely see the drumkit. The maximize option in the top right of the window is greyed out and unavailable, and I can’t drag the corner of the window to make it bigger. I have change display options like resolution display, ect… and that does not change a thing. I’m not sure if it is related, but other software (sony acid, all adobe suite programs) will maximize to fill the entire screen, but I have noticed some of the button ‘gooeys’ stay really small, almost too small to even click on and use as a button. Anyways, this is the first program that the window won’t even maximize to a useable size, regardless of control buttons. Any Help?

Topic

[John]

Hi,

changing the resolution should definitely change the size of the EZdrummer 2 interface. What resolution are you using? How big is your monitor?

John Rammelt - Toontrack
Technical Advisor

[galbavy1]

no, still doesn’t work, see screenshots of my monitor resolution set high and low, no difference. If I can’t get this to work I will need to get a refund.

…. (update) – cant drag and drop jpg images into the upload attachments in your forum, it will not let me for some reason. Email me at my account email address and I can send that way if needed.

By the way, I’m not a complete computer software rookie, I am an architect and use various software on daily basis. It just seems that my new laptop (see specifications above) is not compatible with your software. Since switching to windows 10, I have had other strange problems, for instance all the buttons in my CS5.5 photoshop are micro mini, although the window will maximize to fill the screen. And again, changing the screen resolution settings has no effect.

[John]

Maybe it is a monitor driver related issue then?

John Rammelt - Toontrack
Technical Advisor

[galbavy1]

This program does not work on Windows 10. When I right click and run the trouble shooter it does not have windows 10 as an option, only 8 or older. As of November 2015, Windows 8 is the last compatible operating system.

[galbavy1]

By the way, I installed 32 bit and 64 bit just to try, neither one works….

[John]

Regarding your monitor issue, I had a similar one on my Parallels installation on my Macbook Pro. A driver update along with adjusting the zoom % under Personalize fixed that.

John Rammelt - Toontrack
Technical Advisor

[Scott Bosworth]

I have the same problem of the 2″ window, and I find it difficult to use. I have a 4K monitor on Windows 10. Most of my other software resizes to the resolution. I think this is something Toontrack will have to work on. I dont want to set my resolution lower just to make one program visible.

[Jacob]

@ScottRB said:

I have the same problem of the 2″ window, and I find it difficult to use. I have a 4K monitor on Windows 10. Most of my other software resizes to the resolution. I think this is something Toontrack will have to work on. I dont want to set my resolution lower just to make one program visible.

– Try rightclick the EZdrummer icon and choose properties, then compatibility tab.
– Uncheck “Disable display scaling on high DPI settings”.

Jacob Norén - Toontrack
Coder

[JaxX]

@ScottRB said:

I have the same problem of the 2″ window, and I find it difficult to use. I have a 4K monitor on Windows 10. Most of my other software resizes to the resolution. I think this is something Toontrack will have to work on. I dont want to set my resolution lower just to make one program visible.

Hi guys, I’ve got the exact same problem on both EZmix and EZDrummer (probably EZKeys as well).
It’s totally unusable in 2560×1440. It looks soooo tiny (something like 1/6 of a 14″ screen, probably less…), I can’t barely see what’s written.

I tried all possible tricks, changing the resolution (which is not an acceptable turnaround anyway, I don’t want to set my resolution lower just to make one program visible neither) or using the compatibility option as suggested don’t change anything. It’s clearly an issue related to how the soft has created: poor or non-existent handling of high-DPI displays. For whatever reason they produced softs using fixed sizes, which is a pretty BAD idea. High resolutions on Win10 are more and more common, it’s a shame that Toontrack’s softwares are not compatible.

Toontrack shot themselves with this stupid idea (cost-cuts on vector scaling?…), it’s a well-known issue, but it becomes a never ending problem if users can’t use their products anymore… I personally don’t mind about the “beauty” of it, I just want to be able to use what I’ve paid for. For now it’s just an eye-killer.
Any trick would be greatly appreciated. Thanks.

[John]

@JaxX:
Did you try this trick?:
http://www.toontrack.com/forum/ezdrummer-help/hi-res-display-on-your-mpb-in-windows-got-you-squinting-heres-the-fix/

John Rammelt - Toontrack
Technical Advisor

[JaxX]

Yes, but it’s messed up.
Here is a workaround: http://winaero.com/blog/how-to-fix-apps-that-look-small-on-high-dpi-and-high-resolution-displays/

Hope it will be fixed in a next release. Basically you simply have to declare your app not High DPI aware…. it would avoid these extra steps.

[Chenry78]

All,

I got my window to much better size by modifying the EZdrummer.exe file properties for DPI Settings by Overriding high DPI scaling behavior option to let system(enhanced) to take care of the scaling.

EZdrummer Properties\Change high DPI Settings\Override high DPI scaling behavior\System(enhanced)  (See attached file for reference)

This worked for my system running Windows 10 Professional x64 bits.

Thanks,

CH

EZdrummer version: 2.1.8
Operating system: Windows 10

1

Thanked by: Henrik Ekblom

[john arcand]

just stop buyen there stuff if you cant see… it there the only people that have done this screw there customers with no resize updates ..all so they don’t support what they make  24 of there product but I cant use them toontrack sucks

[emiloerik]

i was thinking about buying EZ keys.. but after i read this, i go with keyscape!

[Joshua56]

So thats it no update? Anything after this in the form of a patch or some other fix?

EZdrummer version: 2.2.3
Operating system: Windows 10

[Author]

Replies