What’s with the no response from superior support

[Rick Hoyrup]

• I’ve emailed the customer support twice in the past two weeks trying to get an answer to a problem I’m having with SD3 and have received no response. You think for the price of their products they’d have better customer service . Not impressed!!!!

Topic

[Scott]

I’m sorry about your support difficulties.

Can you start a thread in the S3 Support Forum and perhaps we forum techs can help you.

https://www.toontrack.com/forums/forum/superior-line/superior-drummer-3-help/?view=all

Scott Sibley - Toontrack
Technical Advisor

[AmberYeti]

Hi Rickred,

Have you received a response from support yet? I’m 5 days in and I thought that was bad but your post is certainly not inspiring confidence.

[Rick Hoyrup]

Yes I finally did. But no reply to the question I had for him when he replied. That was about two weeks ago now I think

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Thanked by: AmberYeti

[Author]

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