Virus alert when installing

[Ignacio Lorca]

Virus alert from avast when installing PRODUCT MANAGER (IDP.ALEXA.53)

I downloaded the app from the official website.

Operating system: Windows 10

Topic

[nigel_4]

I have same Avast response.   Have you successfully installed the product manager yet without any problems ?   Thank you

Operating system: Windows 10

[benpowellguitar]

I’m seeing a “form not secure” message when go to download the PC version?

Operating system: Windows 10

[nigel_4]

Sorry no didn’t get that message . .

Operating system: Windows 10

[John]

Hi,

I have never heard of one of the Toontrack installers actually being infected by any virus. AV software being triggered, is another story.

If you have downloaded the Product Manager from Toontrack.com, you do not need to worry.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[benpowellguitar]

Hi John, any idea why Chrome is flagging the form at insecure when I click the download button? This didn’t happen previously.

 

 

 

 

 

[nigel_4]

Thank you John, there was only one virus detector that found a trojan.  All the others gave it a pass . .

Operating system: Windows 10

[Ignacio Lorca]

Hi

I managed to install, but IT was not happy….

[Ignacio Lorca]

yeah, we followed our standard procedure. sandboxing the installer, etc, etc. more of an inconvenience than anything at the end.  but still worth reporting I guess.

[Author]

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