Upgrade Problems

[Barry]

Currently, I’m using EZDrummer 1.3.1 and today I’m trying to upgrade to 1.3.2. From what I can tell I have taken the right steps to upgrade, expand (unzip) the file(s) but when I investigate further I can’t find the new version anywhere.

I also tried this with EZMix (I’m using 2.0.1 and can’t find the new version 2.0.2).

I also tried this with EZKeys (I’m using 1.0.1 and can’t find the new version 1.1.0)

Any suggestions, ideas, instructions, will be greatly appreciated.

Topic

[Scott]

Have the .dlls been manually moved since they were installed?

Scott Sibley - Toontrack
Technical Advisor

[Barry]

No they have not.

I went to the toontrack website and saw that updates were available for EZDrummer, EZMix, and EZKeys and I decided to download each of them.

I went through (at least what I think) is the normal steps for each update i.e. download, extract files, etc, but I cannot find them on my hard drive. After that, I went in to my DAW and pulled up each one just to see what version was installed and I still have my older versions. Then I went to Windows Explorer to try and find them and I can’t seem to locate any of the update files.

[Scott]

Please give us your system specs. Also, after you extract files, are you running the installer file?

Scott Sibley - Toontrack
Technical Advisor

[Barry]

PC running Windows 7 Home Premium, 64 bit operating system
I-5, 2400 cpu, 3.30 gHz, 8 GB ram

Yes, after extracting I am running the installer.

BTW, a few minutes ago I looked at Windows Explorer again and located EZKeys 1.1.0 (Yippeee). Still haven’t located others yet.

Also, I have been doing the default install; not custom.

[Scott]

Well, the only way running the installer wouldn’t install over the original .dll (if they weren’t manually moved) is if there are 32-bit and 64-bit versions of the plugin on the same system. For example, say you initially install the 32-bit version of EZkeys and are using it in your DAW. Then, you run the latest update but install the 64-bit update. This installs the 64-bit version. You fire up your DAW and load the un-updated 32-bit version.

So, have you been using the 64-bit or 32-bit versions of the plugins up ’till now? Is your host a 32-bit or 64-bit host? By default, the 64-bit versions install to C:Program FilesVstPluginsToontrack64bit.

Scott Sibley - Toontrack
Technical Advisor

[Barry]

I have REAPER 32 bit and 64 bit on my machine.

On the toontrack download page it shows that everything has been downloaded.
Is there a way to download again?

[Scott]

Yes, you can download the updates again.

Scott Sibley - Toontrack
Technical Advisor

[Barry]

I’ll give that a try later today and will post the outcome.

Thanks for your assistance thus far.

[Author]

Replies