Update issue with 1.2.1 on MAC

[michael c]

Tried to update my latest version of EZ Drummer to the very latest version 1.2.1 on a MAC. I moved my EZ Drummer files to a separate drive a few years ago. When I try to install 1.2.1 it will ONLY let me install on my system drive, not the drive EZ drummer is on. So when I try to install on my system drive (my only option!) the install fails. I get this error:

“The installer could not create the folder Library/Application Support/EZ drummer.”

What do I do?

Thanks!

Topic

[michael c]

Anyone have an answer?

Thanks.

[Jym Feat]

it’s weird, because I also used SoundMover to displace the stuff and didn’t have any issue when upgrading…

this file there:
/Users/Shared/Toontrack/Preferences/com.toontrack.superior.auezdrummer.plist
should have a SourcePath entry for the actual location of EZDrummer’s files

for instance, mine reads:
/Volumes/audio/EZDrummer

and this was created by SoundMover, of course… and this is all the installer/updater needs to put the files at the proper location

now there’s a few ways around this but you really need to know how symbolic links work: if you already know, it’s a piece of cake, otherwise you’d better wait and see whether Toontrack has a solution other than installing everything again…

[John]

Hi,

sorry for the delay.
Please use the SoundMover utility included in the latest 1.2.1 updater and point it to the location of your ‘EZdrummer’ folder on your external drive.
After that, run the 1.2.1 update again.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[michael c]

Thanks for the reply. I will let you know if this doesn’t work.

[Author]

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