Two Superior Drummer accounts on one computer

[James Gardiner]

I purchased a recording computer that already had Superior drummer...

I purchased a recording computer that already had Superior drummer on it. I uploaded all my midi packs onto the computer, even the ones that were already on there, like Roots, just to have all of my kits on my folders. Now I am getting a “Duality”  login message. I entered my email and password for Toontrack but it says its incorrect. My guess is it wants the login from the previous computer owner. Now I am getting a “audio engine” issue and Superior Drummer makes no sound. Do I have to uninstall all of the Toontrack entirely and then reinstall mine back on it? I dread that because it took me a few hours to do that. Please let me know how to solve this issue when you can, thank you.

I purchased a recording computer that already had Superior drummer on it. I uploaded all my midi packs onto the computer, even the ones that were already on there, like Roots, just to have all of my kits on my folders. Now I am getting a “Duality”  login message. I entered my email and password for Toontrack but it says its incorrect. My guess is it wants the login from the previous computer owner. Now I am getting a “audio engine” issue and Superior Drummer makes no sound. Do I have to uninstall all of the Toontrack entirely and then reinstall mine back on it? I dread that because it took me a few hours to do that. Please let me know how to solve this issue when you can, thank you.

Topic

[drumjack52]

Something I learned a long time ago was to keep all my downloads on a separate drive so if/when I need to reinstall stuff I have it at hand. Nothing fancy needed for such a drive – a 7200 rpm spinner of sufficient size will do the job. I’d go for a 4TB external drive. High performance isn’t necessary for this job. Watch as many YouTube videos on Windows reinstall that you can. And be patient – don’t try and do everything in one day. What I would do is the Windows reinstall first and make sure that all runs as it should. Then the Apollo drivers and see if you get audio from any YouTube video – that will tell you that you got that right (and don’t forget to disable any on-board audio interface that may be on the motherboard). After you get that working then go onto Cakewalk, then SD3, etc. But again – one thing at a time. Install and test before moving on to the next install. And reboot from time to time.

I feel your pain about doing this on a relatively new computer.

Jack
aka musicman691 on other forums
Superior Drummer 3.4.0
Area 33 1.0.0
Death and Darkness 1.0.1
PT 2021.6
OSX 10.13.6
3.46 GHz hex core 2012 MacPro 48 gig ram

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Thanked by: James Gardiner

[James Gardiner]

I totally appreciate your help and input and it is exactly what I am going to do. I feel like Luke skywalker and I want to call you Obi One.

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Thanked by: drumjack52

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