Twisted kit missing files…

[Smedberg]

Bought Twisted Kit online for downloading and did so from this site.
File size compressed 622 030 kb, and in an unzipped size on disc 776 908 800 byte.

During installation it stops with one 6th left asking for files that are missing, probably the tambourine sounds…

Is download file corrupt?

Yiiihaaa

Topic

[Scott]

See this FAQ regarding the 1308 error message

http://www.toontrack.com/helpdesk/issue_view_portal.asp?ID=1436

Please fill in your system specs also.

Scott Sibley - Toontrack
Technical Advisor

[Smedberg]

Hi,

I’m on a i7 Windows x64, 16gb RAM.

Have downloaded twice, and unzipped twice. Still same error.
Have been unzipping folders whole day, installing every sound bank to a new computer. 10 EZX sound banks so far but this one was not functioning…
Using 7-zip btw…

Trying again then…

Yiiihaaa

[Smedberg]

Well, now a new try and this time using Windows as an unpacker.
Same error …
Simply not possible to get this done…

It’s stops when getting to Tambourines… See picture.

Yiiihaaa

[Scott]

Have you installed the Microsoft patch as recommended in the FAQ?

Are you running the latest Service Pack of W7?

Scott Sibley - Toontrack
Technical Advisor

[Smedberg]

ORIGINAL: Scott

Have you installed the Microsoft patch as recommended in the FAQ?

Are you running the latest Service Pack of W7?

Yes, latest W7 updated.
Tried the patch but no change…
As another try I will download from another computer and unzip there also and then copy that folder to new computer.
Soon back for result…

Yiiihaaa

[Smedberg]

Back with result.
No change on the other computer. Exactly same error.
I have downloaded and installed 10 EZX expansion packs yesterday and this twisted kit does not work…
Why is Twisted kit different than all others?

I ask same question again. Is the file corrupt? Is it checked lately?
Can I get an unzipped version to download?
Or any other magic tricks, or Twisted maybe?

Yiiihaaa

[Damian Blunt]

Occasionally I have tried to re-download corrupted files and have had to delete the previously downloaded file and clear temporary files before the new file will download properly…..you could also try downloading to a different location.

Damian Blunt - Toontrack
Quality Assurance
Betatesting

[Smedberg]

ORIGINAL: Damian

Occasionally I have tried to re-download corrupted files and have had to delete the previously downloaded file and clear temporary files before the new file will download properly…..you could also try downloading to a different location.

Yes, that is what I have been doing. Several times downloaded new files. Also using two different computers.
Using three different unzip programs. Windows own, 7-zip and IZArc.
Also tried installing on two different computers giving same error.
I’m stuck here…

looking at the size of Tambourine folder in a zipped version it’s around 400kb and around 600kb in unzipped. Is this right sizes?

Yiiihaaa

[Scott]

I’ve asked up the support ladder about this and this is a suggestion:

‘Unzip using the OS facility (right-click extract all) and move the TT113EZX folder from inside the archive to the top of the drive, to rule out the possibility of a path length overrun. Run the installer from there.’

Let me know if that works or not.

Scott Sibley - Toontrack
Technical Advisor

[Smedberg]

Fresh download and unzipped to root but same error…

Is the error really on my side here?

Yiiihaaa

[Smedberg]

Have tried numerous times this weekend but all with same result.
Also tried to download to D:drive since it’s not an SSD disc but no change…

Anyone that can assist with new ideas?

Yiiihaaa

[Rogue]

hi – we are checking this matter as we speak. I should not be long, but I advise you contact support through the support portal and request a physical disc to cover all bases.

Rogue Marechal - Toontrack
Configuration Manager

[Smedberg]

ORIGINAL: Rogue

hi – we are checking this matter as we speak. I should not be long, but I advise you contact support through the support portal and request a physical disc to cover all bases.

Thanks, I have now done so. 🙂

Yiiihaaa

[Smedberg]

DVD came and have installed without any hiccup.
Thanks!

Yiiihaaa

[Author]

Replies