Trying to launch/ EZ Drummer Lite again

[DwightIvany]

Some time ago I bought a Nanopad, and installed EZ Drummer
My hard drive failed, so I replaced my Mac, and started to reinstall

When I try to register my product using my serial number:
I get:
The serial number is already registered to another account. Contact support for help.

But when I view my products, i don’t have any products. How do I launch the App and get past the register screen.

Any insight is appreciated.

Thank you,
Dwight

Topic

[John]

Hi,

please go to:
http://www.toontrack.com/faq/my-issue-is-not-covered-in-this-faq-what-next/
and click ‘Contact Support’. Make sure to provide the serial.

John Rammelt - Toontrack
Technical Advisor

[Author]

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