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Hey there, I had purchased my EZdrummer 2 awhile ago, and recently had my computer bite the dust, so I am redownloading my plugins on my new rig. I got EZdrummer 2 up and running on the new system, but when I went to update my Metal!EZX sound pack, I run into a problem where the install button has a “no” cross symbol through it and when I click on it I get a “installer needs to be updated” message that comes up and it won’t let me download and setup the sound pack. Is the pack I’m using now just outdated and won’t work for newer systems? I feel like that’s likely not the case.
Hi,
are you using the Product Manager application? If not, please download and use the Product Manager for your product downloads, installation and authorising.
Should you still have this problem, I recommend downloading the full product installer and first uninstall the Metal! EZX, followed by re-installing and then updating.
BR,
John
John Rammelt - Toontrack
Technical Advisor
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