Trying to buy advanced copy from your web shop – stuck at PayEx

[Jerry Oakes]

I am currently travelling so have to use my iPad, and so have been trying for the last 2 days to buy the upgrade v1 to EZ Drummer v2.

I get as far as payment but then get taken to some (i guess) Swedish page to pay via PayEx. What i want to do is pay by Visa, like i normally do in your shop.

I’ll try when i get home, or go through a third party may be easier.

Any reason why i always get sent to PayEx ? I can’t un-tick the option on my iPad.

Cheers and looking forward to the upgrade,

Jerry

Edit : OK, so I am at home in France and have tried on my PC with Firefox 20-something. I find my cart with the upgrade in but NO method of changing from PayEx to Visa.

What to do ???

Topic

[Erik Phersson]

PayEx is the payment provider Toontrack uses. If you try now you should be able to choose Visa after clicking Place Order.

Erik Phersson - Toontrack
Head Of Development

[Author]

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