trouble installing

[LLOYDMAIDEN]

I’m having great difficulty installing ezdrummer to my pc.
 
can anyone give me a step by step guide on how to install?
 
any sort of help will be very appreciated.

Topic

[John]

Hi,

please make sure you download and run the Full Product Installer (≈700MB, big red button) found in your Toontrack account.
Also please download and run the 1.2.1 update.

Best Regards,
John

John Rammelt - Toontrack
Technical Advisor

[LLOYDMAIDEN]

thanks for the quick reply, however I followed the steps and the system still won’t let me install the program.
are there any other options i could try?

[Scott]

You say, ‘the system still won’t let me install the program’.

What does that mean? Do you get an error message?

Did you download the .exe file to your desktop and extract the installer to the desktop, then run this installer?

Also, please fill in your system specs so we can give you any further advise. Please include what version of Windows (32-bit or 64-bit) as well.

Scott Sibley - Toontrack
Technical Advisor

[LLOYDMAIDEN]

I am a complete NOOB at this sort of stuff. I have only recently learned how to use cubase, I was using a multitrack recorder for years.

an error message keeps popping up at the end of installing.

If I’m honest…I have no idea what I’m doing!!!

I have a 32-bit operating system
 
Is the .exe file the one that you click the red button for?

hope this helps you to help me!!

[Scott]

an error message keeps popping up at the end of installing.

Without knowing what the message is, it is difficult to offer a suggestion.

Is the .exe file the one that you click the red button for?

Yes. You download that to your desktop. Click on it. It will extract the installer to a folder on your desktop. You run the PC EZdrummer installer.

Scott Sibley - Toontrack
Technical Advisor

[LLOYDMAIDEN]

All done. And it’s working great.
 
Thanks John and Scott.
 
you’ve been a great help and i can’t thank you guys enough.
 
keep up the good work!

[Author]

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