Total Authorizations

EZdrummer Help
Viewing 4 replies - 1 through 4 (of 4 total)
  • Scott
    Moderator

    From the FAQ in the Support Portal:

    http://www.toontrack.com/helpdesk/issue_view_portal.asp?ID=77

    Scott Sibley - Toontrack
    Technical Advisor

    Michael Gremillion
    Participant

    Thanks for the reply Scott. I saw this when I looked through the FAQ. But it doesn’t really say what happens when you run out of Total Authorizations. Which is what I was asking.

    But from your reply and link to the same article, I can assume that when I have no Total Authorizations, I will have to contact support in this matter.

    Again thanks for the time you took to answer my question. : )

    Grem Currently Has: i9 9900K 32gb Ram Asus mb w/Intel Z390 chipset Cakewalk by Bandlab, UA Apollo Twin X, EZD,EZK, EZB, Win10 Pro64

    Scott
    Moderator

    When you run out of authorizations (used 4 of 4 total authorizations) and you need a 5th authorization you would:

    – click the ‘Contact Support’ button at the bottom of the FAQ I linked above
    – include the correct serial number(s) for the product(s) you would like to request authorization codes for, as well as a short explanation as to why you need new code generations added to your account, for example following a machine upgrade or crash.
    – PRIOR to contacting support, remove the inactive codes from your Toontrack account.

    The tech support would then free up an authorization code so you can authorize your new system.

    Or, were you asking what would happen when you reach 4 out of 4 total authorization? In that case, nothing would happen until you want to authorize for a 5th time and then you would follow the FAQ or my summation of the FAQ above.

    Scott Sibley - Toontrack
    Technical Advisor

    Michael Gremillion
    Participant

    ORIGINAL: Scott

    Or, were you asking what would happen when you reach 4 out of 4 total authorization? In that case, nothing would happen until you want to authorize for a 5th time and then you would follow the FAQ or my summation of the FAQ above.

    Yes that’s the question!! And that’s what I figured from your response. Till I get to that point, I will not fret about it!!

    All I really wanted to know would I still be able to use the software after I reached my max of 4 out of 4 total authorizations. And I see that there is. I may be up to SD by then!! But ezd is just so ez!!

    Again Scott thanks for your time in this matter!! Take care. : )

    Grem Currently Has: i9 9900K 32gb Ram Asus mb w/Intel Z390 chipset Cakewalk by Bandlab, UA Apollo Twin X, EZD,EZK, EZB, Win10 Pro64

Viewing 4 replies - 1 through 4 (of 4 total)

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