Toontrack website

[MickE]

Maybe it’s just me….but i think the website could be a LOT more intuitive (an understatement..!)…

Went to have a look at EZ Bass….go to add it to my cart so I can see how much it be in Australian dollars. Easy, yeah..?

Nope. Sure…I can add it to my cart & thats it. Can I actually get to my cart to see the product..? Of course not. Click around a bit more….nope. Click on add to cart again….maybe it will work. Nope. Try again….surely there’s a way to see what’s in my cart…? Nope. I now have about 7 EZBasses in my cart….with no way to actually get into my cart to potentially buy EZ Bass. And….spent about 45 mins of my time….awesome.

I really do not like wasting time & regrettably I won’t be buying EZ Bass (oh I would if the website was logical)…

Good times……not…

Topic

[Henrik Ekblom]

Can’t you add things to your cart, and then click the Cart button (top right of the web site) to see what’s in it?

Henrik Ekblom - User Experience Designer
Toontrack

[MickE]

Thanks for the reply, Henrik.

No. I’m on my smartphone. I can see the cart icon but clicking on it does nothing. I’m pretty sure this has happened before….but i can’t remember how I got around it. I’m not new to buying Toontrack products….i have dozens. I’m thinking the website may not be optimized for phones…?

Cheers, Mick..

[Author]

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