toontrack changed my authorization number?

[Neil]

I have been running EZdrummer and some expansion kits on my laptop (primary) and my desktop (secondary).  Last night  I downloaded the Songwriter drumpack and the fill package to both  computers from the toontrack website. 
Today when I booted up my laptop and opened my Sonar HS7XL I get the error message that Ezdrummer is not authorized on the laptop and it has a totally different computer ID number then the one I started with when I loaded everything.  It is not the same as the computer ID on the My Products page.
 
Why did this happen?
What do I do?
If I have to reload everything I will be one SUPER unsatisfied customer @#$#@@
HELP!!!!!
 
Neil

Topic

[Scott]

A retrigger of authorization is usually caused by a change in hardware configuration. This can include activating/deactivating the NIC.

For example, I open EZdrummer for the first time with the internet card turned off and a computer ID is generated. I turn the NIC on and authorize EZdrummer on the Toontrack website. If I don’t turn the NIC off before starting EZdrummer, Windows will report a change in the computer ID and EZdrummer will trigger the authorization screen.

The solution:

Either authorize EZdrummer with both NIC states [(on/off) this will use 2 authorizations] or make sure you only use EZdrummer with the NIC in same state as it was when first authorized.

Scott Sibley - Toontrack
Technical Advisor

[Neil]

Thanks for the quick reply.  I reloaded thr drumpacks from the “My products” page and this sems to have solved the problem. Before I had just downloaded it to from your website. 
 
I’m confused about this NIC thing.  Excuse my ignorance but whta’s a NIC?  The only thing I can think I did differently is sometimes I turn off the wireless capability of the laptop so I don’t get viruses as it iss usually only used for Sonar and music.
 
Neil

[Scott]

The only thing I can think I did differently is sometimes I turn off the wireless capability of the laptop so I don’t get viruses as it iss usually only used for Sonar and music.

Yup, that’s it.

Scott Sibley - Toontrack
Technical Advisor

[Author]

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