the “real” product is not installed

[megapeng]

very strange message i have on my avatar,new york, and roots library, (drummer 3)
these have been installed from the dvds at the time, clarification welcome.

2. as i have a new laptop (second licence) do i have to download everything again, or can i move , the not deleted downloaded files to a hdd?
downloading approx 500 gigs is heavy indeed.

thanks

cheers
Workstation : i7 3770,16gig ram win 8.1
Laptop : i7-9750H, ConceptD CN715-71, 32gig ram win 10 Pro
Allen and Heath D live and Sq 7 / Dante / BabyfacePro
Samplitude Pro x 5 Suite / Gigperformer4 / Pianoteq Standard 7 / SD3 drummer Toontrack / Arturia V5 Collection /
Pearl Mimic Pro / Drum Tec Shells / Roland Cymbals / ATV optical Hats /Arturia Keylab 49 MK2

Topic

[Scott]

You can move the library (the entire SL-Library Name) to the new computer and relink from Libraries page in Settings in S3.

Scott Sibley - Toontrack
Technical Advisor

[megapeng]

thanks…and the 1st issue i mentioned? does it have to do with the s3 data structure, as these libraries work flawless with s2

cheers
Workstation : i7 3770,16gig ram win 8.1
Laptop : i7-9750H, ConceptD CN715-71, 32gig ram win 10 Pro
Allen and Heath D live and Sq 7 / Dante / BabyfacePro
Samplitude Pro x 5 Suite / Gigperformer4 / Pianoteq Standard 7 / SD3 drummer Toontrack / Arturia V5 Collection /
Pearl Mimic Pro / Drum Tec Shells / Roland Cymbals / ATV optical Hats /Arturia Keylab 49 MK2

[Scott]

What was the error message? I didn’t see it your post.

Does Product Manager indicate there are updates available for the SDXs?

Scott Sibley - Toontrack
Technical Advisor

[megapeng]

1. message in product manager :the “real” product is not installed-only a limited preview
2.message in s3 please update

cheers
Workstation : i7 3770,16gig ram win 8.1
Laptop : i7-9750H, ConceptD CN715-71, 32gig ram win 10 Pro
Allen and Heath D live and Sq 7 / Dante / BabyfacePro
Samplitude Pro x 5 Suite / Gigperformer4 / Pianoteq Standard 7 / SD3 drummer Toontrack / Arturia V5 Collection /
Pearl Mimic Pro / Drum Tec Shells / Roland Cymbals / ATV optical Hats /Arturia Keylab 49 MK2

[Scott]

1. Perhaps the full library wasn’t installed?

2. I would suggest downloading the full libraries through Product Manager and run all updates.

Scott Sibley - Toontrack
Technical Advisor

[megapeng]

i guessed that, doing it now

thanks

cheers
Workstation : i7 3770,16gig ram win 8.1
Laptop : i7-9750H, ConceptD CN715-71, 32gig ram win 10 Pro
Allen and Heath D live and Sq 7 / Dante / BabyfacePro
Samplitude Pro x 5 Suite / Gigperformer4 / Pianoteq Standard 7 / SD3 drummer Toontrack / Arturia V5 Collection /
Pearl Mimic Pro / Drum Tec Shells / Roland Cymbals / ATV optical Hats /Arturia Keylab 49 MK2

[Author]

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