The limit of standard use is reached

[Hype17]

I could need some help here. I get “Authorization of “Superior Drummer 3″ failed” after changing Mac’s in the last week. I have 2 empty Authorization slots but I cannot authorize SD3 any more. Could someone at Toontrack please check my account (office@mac-support.at) and correct this. I have a deadline to meet and I cannot open SD3 any more. many thanks in advance

Operating system: macOS Mojave (10.14)

Topic

[Scott]

I’ve cleared all inactive authorizations in your account. You should be all set.

That error is automatically generated when an account has 4 authorizations/de-authorizations on a product over a short time period (4 used in a month).

Scott Sibley - Toontrack
Technical Advisor

1

Thanked by: Hype17

[Lewis10599]

I’m having the same issue, any help as soon as you can would be greatly appreciated. This cost a lot of money but I am unable to use it. Offline authorisation isn’t working either

[John]

Hi Lewis,

there is no EZdrummer 3 serial registered to your account, however there is a Superior Drummer 3 license. Have you mistaken the two products for each other or do you have another account?

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Lewis10599]

All is fixed and I’m loving the product. Thanks for the reply regardless!

1

Thanked by: John

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