Sound Libraries

[Studio Stuebord]

When i try to start Superior, i only get the message:” Could not find any sound libraries”. How do I install the sound library?

Superior Drummer 3 version: 3.4.0
Operating system: Windows 11

Topic

[Brad]

Hi there,

Download and install the sound libraries from Toontrack Product Manager.

Part 1 will give you the option to do a Custom install if you want to install the libraries to a separate drive.

 

Superior Drummer 3 version: 3.4.0
Operating system: macOS Sequoia (15)

Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
DAW: Studio One Pro (always up to date)
DTX Express III (Extreme triggers), Nektar LX88
OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
Presonus Quantum, Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

2

Thanked by: Studio Stuebord and Scott Eshleman

[drumjack52]

The only thing missing from the SD3 product page is an instruction to download and install the Product Manager elsewise everything one needs is right there. Maybe someone from Toontrack could add it there? Actually the needed info is in the FAQ page but I wonder how many people (especially newbies) go there?

Jack
aka musicman691 on other forums
Superior Drummer 3.4.0
Area 33 1.0.0
Death and Darkness 1.0.1
PT 2021.6
OSX 10.13.6
3.46 GHz hex core 2012 MacPro 48 gig ram

[Brad]

drumjack52 wrote:

The only thing missing from the SD3 product page is an instruction to download and install the Product Manager elsewise everything one needs is right there. Maybe someone from Toontrack could add it there? Actually the needed info is in the FAQ page but I wonder how many people (especially newbies) go there?

Yes, even though it shows up under the “Products” tab, for the new user there’s no context. Maybe even put it as a “System Requirement” on each Product Page. I dunno, but I see your point.

For the OP: here’s the link to Product Manager: https://www.toontrack.com/product-manager/

Superior Drummer 3 version: 3.4.0
Operating system: macOS Sequoia (15)

Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
DAW: Studio One Pro (always up to date)
DTX Express III (Extreme triggers), Nektar LX88
OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
Presonus Quantum, Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

1

Thanked by: drumjack52

[Bear-Faced Cow]

There is a set of initial instructions that ToonTrack provides either when you purchase or in an email after purchase is complete. It specifically states to download and install the product manager. I believe it also provides a link.

I would say that from there, the product manager pretty much guides the user as to what needs to be done.

jord

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Jordan L. Chilcott

Web Site: https://jordanchilcottmusic.com/

3

Thanked by: Scott, Scott Eshleman and Brad

[drumjack52]

Jord: You’re assuming purchasers actually read their emails. Some people are in a hurry to use their new purchase that they can’t be bothered to read their emails. Even if they did that doesn’t excuse Toontrack from making things a LOT more clearer on the product page – that’s where a lot of people get their info from. If things were as clear as you think they are there wouldn’t be posts here asking why when someone opens SD3 they don’t have any sounds or they downloaded the Core library but still no sounds in SD3. That’s because they didn’t install them. There’s been a few posts like that lately. That’s the one fault TT has and that’s not making things clearer. If that means doing so in multiple places then so be it.

Jack
aka musicman691 on other forums
Superior Drummer 3.4.0
Area 33 1.0.0
Death and Darkness 1.0.1
PT 2021.6
OSX 10.13.6
3.46 GHz hex core 2012 MacPro 48 gig ram

[Bear-Faced Cow]

Then, I have to ask the question: if you believe that they won’t read the email then what makes you believe that they will read whatever is on a webpage? There are numerous forum posts that illustrate this example.

jord

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Jordan L. Chilcott

Web Site: https://jordanchilcottmusic.com/

[drumjack52]

Bear-Faced Cow wrote:

Then, I have to ask the question: if you believe that they won’t read the email then what makes you believe that they will read whatever is on a webpage? There are numerous forum posts that illustrate this example.

jord

Because the webpage is the first point of contact; email is secondary. People tend to focus on that first point of contact. It’s like one of the cardinal rules of product placement – grab the customer’s eyeballs first. Second – make it easy for the customer to get what they want. Ever wonder why when you go to a store that certain products are placed where they are on shelves? It’s because the store is trying to get a customer to buy a specific product.

It’s all about psychology.

Jack
aka musicman691 on other forums
Superior Drummer 3.4.0
Area 33 1.0.0
Death and Darkness 1.0.1
PT 2021.6
OSX 10.13.6
3.46 GHz hex core 2012 MacPro 48 gig ram

[Bear-Faced Cow]

You are correct in that the web page is the point of contact. However, if you believe that people read an entire webpage, you are mistaken. The Psychology of majority of people who go to webpages is that they will try to find what they are looking for within the area known as the “upper fold“. if they can’t find what they are looking for in the first 30 seconds, they move on. The is one of the main reasons ToonTrack will try to get your email address within that time period

Furthermore, psychology dictates, that the majority people pay more attention to their emails because it is information delivered to them, and are often more treated with a sense of urgency. in the case of ToonTrack I only presented you with a little snippet of the email. The rest of it was a receipt for an expansion that I purchased. It’s a well known fact in the internet economy that email addresses are considered currency.

So as much as you would like to believe that putting everything on a page so that everyone can access would make it easier than email, it’s simply not the case in this day and age.

jord

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Jordan L. Chilcott

Web Site: https://jordanchilcottmusic.com/

1

Thanked by: Scott Eshleman

[drumjack52]

Jord: I don’t know how you can believe that last sentence you wrote but whatever. I don’t know what you have against making things easier for people but having everything on one page would definitely make it easier for a LOT of people no matter the day and age. Sadly you are just as I remember you from all those years ago.

Jack
aka musicman691 on other forums
Superior Drummer 3.4.0
Area 33 1.0.0
Death and Darkness 1.0.1
PT 2021.6
OSX 10.13.6
3.46 GHz hex core 2012 MacPro 48 gig ram

[Bear-Faced Cow]

Jack, this is 30 years of doing this stuff doing the talking. I have studied and worked with the best and brightest and have developed for big name companies as part of my day job. And that’s just a part of it. That’s how I can say it. I’m not trying to be difficult with you. I’m presenting to you the facts about the internet economy. And trust me, you wouldn’t want to walk the last 10 years in my shoes to know far I am from the person you think you knew.

jord

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Jordan L. Chilcott

Web Site: https://jordanchilcottmusic.com/

[Korken]

Allow me to add that, well, indeed, I don’t find a text about the need to download and install the Product Manager in the specific web page of SD3. I give that. But under “download configuration” in that page the install procedure, with alternatives, is explained with high detail. I myself followed that when I installed SD3 some months ago.

https://www.toontrack.com/product/superior-drummer-3/

Maybe they simply need to add a line telling about the Product Manager.

1

Thanked by: drumjack52

[Author]

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