Sony Acid crashes with custom MIDI

EZdrummer Help
Viewing 10 replies - 1 through 10 (of 10 total)
  • John
    Moderator

    Hi,

    is this while drag-and-dropping from ‘My MIDIfiles’ in EZdrummer?
    Which version number is reported in the EZdrummer plugin interface(lower right corner)?
    It should be 1.3.2.

    BR,
    John

    John Rammelt - Toontrack
    Technical Advisor

    Zach.Nelson
    Participant

    Yeah, it’s from the “My MIDIfiles”.

    Says here that it’s 1.3.0. I guess I need to update the software?

    John
    Moderator

    Hi Zach,

    log in to your Toontrack account and download the 1.3.2 update.

    BR,
    John

    John Rammelt - Toontrack
    Technical Advisor

    Zach.Nelson
    Participant

    Everything is updated and I’m still having the same issue.

    I guess it’s an issue on Sony’s part then, given they ever decide to actually help their customers I’ll be contacting them.

    Thanks.

    John
    Moderator

    Do you get crashes if you drag-and-drop from the Explorer as well?

    John Rammelt - Toontrack
    Technical Advisor

    Zach.Nelson
    Participant

    Nope, I exclusively get crashes when dragging from the My MIDIfiles folder.

    Zach.Nelson
    Participant

    Sorry, I guess I misread your question. Yes, I get crashes when dragging from the explorer. I’ll be trying to contact Sony soon.

    John
    Moderator

    Yes, that is a good idea. BTW, which OS are you on? Your profile and/or signature doesn’t list your system specs.
    One thing I’d try is to (depending on Windows version) right-click the Acid .exe file and select ‘Run as Admin…’

    John Rammelt - Toontrack
    Technical Advisor

    Zach.Nelson
    Participant

    Windows 7.

    I’ve tried run as admin, doesn’t fix anything.

    John
    Moderator

    OK, let’s see what Sony has to say but it feels to me like there’s some kind of permission problem writing a temporary file (or similar, I’m not a programmer, though).

    John Rammelt - Toontrack
    Technical Advisor

Viewing 10 replies - 1 through 10 (of 10 total)

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