Song Writer Midi Pack displaying a “2” next to the serial number

Other Pre-sales
Viewing 4 replies - 1 through 4 (of 4 total)
  • Scott
    Moderator

    Yes. It appears that you registered a Songwriter’s Drumpack on 2014-03-15.

    Scott Sibley - Toontrack
    Technical Advisor

    Matthew Darcy
    Participant

    would it be possible to change this to say pack two ? as the only reason I purchased it again is because it wasn’t showing up in my available/purchased products page on the “my account” page

    Scott
    Moderator

    Make sure you’ve clicked the Show All Products button for your registered products in your account. See pic.

    You will need to contact the retailer you purchased from for an exchange. I wouldn’t recommend the Songwriter’s Drumpack 2 as you’ve already registered that product as well. If you purchased from the Toontrack webshop, please contact them via this FAQ.

    http://www.toontrack.com/faq/my-issue-is-not-covered-in-this-faq-what-next/

    EZD2_show_all_productline.png

    Scott Sibley - Toontrack
    Technical Advisor

    Matthew Darcy
    Participant

    This was purchased through the toontrack website, so I’ll use the FAQ – I do have show all products highlighted as I can see the other products Iv’e purchased, and the ones I don’t own are greyed out which is I why I purchased them.

    thank you for clarifying songwiters pack 2 is also purchased as this is also greyed out for me, suggesting I’ve not purchased.

Viewing 4 replies - 1 through 4 (of 4 total)

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