Serial Number Issue

[fabio.tirelli93]

Goodmorning,
I bought on the 1st December EZdrummer 2 but I can’t find the serial number since I haven’t received any email. Is it possible to solve the issue in some way?

Topic

[Scott]

I have registered your serial number to your account. Please use the Toontrack Product Manager to download, install, and authorize your EZD2.

Scott Sibley - Toontrack
Technical Advisor

[wolterlyd]

Hope to find some help in here.

1. I have had EZ Drummer in my studio for many years and now I am moving my Logic to a new setup. and can’t “Authorize” my product?

Maybe I only need my serial number, but the installation was from a CD or DVD, and can’t find it?

My old account was: claus@nbnet.dk (but this e-mail does not work anymore !!).

2. I have bought the new EZ Dummer 3 with my new account claus@*******.dk and I can’t find it in my list in Logic only the old one is there??

EZ Drummer 3 is installed and ready to use, it says in the “Product manager”???

I Hope you can help me – Kind regards Claus Wolter

• This post was modified 3 years, 5 months ago by John.
  Reason: personal data visible

[John]

Hi,

to merge accounts and move products, you need to contact Toontrack Support directly. You can find a ‘Contact Support’ button at the bottom of every FAQ page.

I removed the image showing your personal data, as well as the personal data in your post (this is a public forum).

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Author]

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