Serial Number already registered to another account.

[Fr3nk]

Good morning,

I recently bought a license for an expansion of EZDrummer (Alchemy of Pop) on Thomann,
of which I have proof of purchase. Once the payment was made, I received an email with the Serial
Number to enter on the Product Manager, however it was already associated with another account.
How can I solve it?

EZdrummer version: 3.0.6
Operating system: Windows 10

Topic

[Mick Avoidant]

Have you told Thomann?

[db_2]

First thing to do is contact toontrack support.

[Fr3nk]

Thanks,

I will tell Thomann tomorrow morning, I already contacted toontrack support.

[Author]

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