SDX Expansion purchased, and No serial key included

[stroby]

Hi, I purchased the Roots Brushes and mallets SDX Expansion. Unfortunately there was no serial number included in the e-mail. Also it doesn’t show in my account under My Products, nor in the Product Manager.

Frank

Topic

[John Rodriguez]

Hi buddy You need to download the product manager and the serial number is in there make sure you login I’ve been doing this for a long time I own 103 libraries trust me I know what I’m talking about have a blessed day and best luck

Johnerodz

[stroby]

Hi John, well that’s the problem. It just isn’t there when I am logged in.

[John]

Hi,

I have re-sent the order details. The option to Auto-register the product was not chosen, therefore it isn’t available in your account.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[stroby]

Thanks John!

[Author]

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