SD3 (Stand Alone) resets my audio interface’s buffer to 256 and Distortion in the Ride Cymbal!

[Anecdote]

Hi,
Every time I open SD3 (Stand Alone) it resets my audio interface’s (Focusrite Saffire Pro 40) buffer to 256! I can change the buffer back to 1024 in the Saffire ASIO Control Panel without a problem, but not from within SD3. Besides being a annoying, I’m hearing what sounds like distortion at the tail of the ride cymbal and only the ride cymbal! This only happens with the SD3 Stand Alone. Not from within any of my DAWs!
Computer is a Dell Inspiron 3668 3.00GHz 64-bit with 12 GB RAM.
So my questions are 1. Is there a way for SD3 Stand Alone to default to a buffer of 1024? And 2. Any Ideas as to what’s causing the distortion (again, just in the ride cymbal)? BTW, it’s the stock Ayotte Kit with the stock 22″ Zildjian Constantinople Medium Thin Low Ride Sample.
Thanks,
Mattt

Topic

[John]

Hi,

does the PM tell you you’re updated on all your software?

Which OS version are you using?
Is the Audio Device settings greyed out in SD3 or what do you mean with you can’t change the Buffer size from within SD3?

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Anecdote]

Yes, everything’s up to date.

Windows 10 Home.

No the Audio Device is not grayed out.

When I open the ASIO control panel from within SD3’s settings and change the buffer to 1024 (in the ASIO control Panel) and then click Apply (or OK), the settings read –
Output latency: N/A
Buffer latency: N/A
Sample Rate: N/A
and the buffer resets to 256 and is still 256 even after I save the project as “Default!”

[John]

As to why you have the ASIO Device Buffer size reset, I do not know and have to ask my colleagues about.
I presume you are using the latest available drivers for your hardware?

Regarding your distorsion problem with the Ride: is it possible for you to record an audio example of this and also include an SD3 Project where this is present?
If you ZIP them, you can attach to a post here.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[John]

Hi,

from the colleagues in the know, here’s a workaround for now for the Buffer size problem:

-Start SD3.
-Open the audio settings dialog.
-Show the ASIO control panel and select your desired buffer size there.
-Go back to SD3.
-Select another device type, for example Windows Audio.
-Select your desired buffer size in the buffer size selector.
-Select device type ASIO again, and select your sound card driver and hit ‘Apply’.
Now the setting should be saved next time you open SD3.

John Rammelt - Toontrack
Technical Advisor

[Anecdote]

@John said:
Hi,

from the colleagues in the know, here’s a workaround for now for the Buffer size problem:

-Start SD3.
-Open the audio settings dialog.
-Show the ASIO control panel and select your desired buffer size there.
-Go back to SD3.
-Select another device type, for example Windows Audio.
-Select your desired buffer size in the buffer size selector.
-Select device type ASIO again, and select your sound card driver and hit ‘Apply’.
Now the setting should be saved next time you open SD3.  

Wonderful! that works!
Thanks!

[Anecdote]

@John said:
As to why you have the ASIO Device Buffer size reset, I do not know and have to ask my colleagues about.
I presume you are using the latest available drivers for your hardware?

Regarding your distorsion problem with the Ride: is it possible for you to record an audio example of this and also include an SD3 Project where this is present?
If you ZIP them, you can attach to a post here.

BR,
John  

John,

It’s subtle, but it’s there.

[John]

OK,

that sound file sounds nothing like my 22″ Zildjian Constantinople Medium Thin Low Ride.
If I start the standalone SD3 and load the Clean Kits>Ayotte Default, my Ride sounds like attached.

If you haven’t made any manipulation to the Ride, I would believe you have a sample clock issue. But then all your sounds coming out of SD3 would be sounding low-pitched and slightly warped.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Anecdote]

My mistake, I had changed the ride to the 22″ Istanbul 30th Anniversary Ride!

[John]

OK,

I have had a listen now in proper speakers instead of my laptop and I can hear no distorsion when I hit the 22″ Istanbul 30th Anniversary Ride.
Comparing it with your sound file, yours sound a little bit treated but I wouldn’t call it distorsion. Are you sure there are no FX inserted in your mixer?

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Anecdote]

No FX. It’s a mystery!

[Author]

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