SD3 often disconnects with the audio interface

[Stick_d]

I use Roland 50X VAD kit with SD3 and Logic...

I use Roland 50X VAD kit with SD3 and Logic as a DAW . I often see the SD3 disconnects from audio interface when I am in session , when I connect back again – I see a delay or not in sync. In that case,I always need to restart the module to fix this issue. The frequency is more , 2-3 time in an hour of session. Any feedback or solution is appreciated. Attached the error i get when face this issue.  I have mac book with 16GG RAM, 2 TB HDD with close to 1 TB free

 

Superior Drummer 3 version: 3.3.5
Operating system: macOS Monterey (12)

I use Roland 50X VAD kit with SD3 and Logic as a DAW . I often see the SD3 disconnects from audio interface when I am in session , when I connect back again – I see a delay or not in sync. In that case,I always need to restart the module to fix this issue. The frequency is more , 2-3 time in an hour of session. Any feedback or solution is appreciated. Attached the error i get when face this issue.  I have mac book with 16GG RAM, 2 TB HDD with close to 1 TB free

 

Superior Drummer 3 version: 3.3.5
Operating system: macOS Monterey (12)

Topic

[Stick_d]

It’s a 2015 Mac book. For Vocals recording , I use a Focusrite audio interface that I run it when I need it, In the current case – It is not connected.

 

Yes my drum module act as an interface, I don’t need an additional one. I am using this setup for years, I need to figure what is the change causing this for last 6 months. My USB cable is 10ft long, I have checked the drivers – It is updated with latest one. No, I am not losing the power to Roland. Only the audio interface abruptly disconnects and connecting back in few secs.

-D

[drumjack52]

Stick_d wrote:

It’s a 2015 Mac book. For Vocals recording , I use a Focusrite audio interface that I run it when I need it, In the current case – It is not connected.

 

Yes my drum module act as an interface, I don’t need an additional one. I am using this setup for years, I need to figure what is the change causing this for last 6 months. My USB cable is 10ft long, I have checked the drivers – It is updated with latest one. No, I am not losing the power to Roland. Only the audio interface abruptly disconnects and connecting back in few secs.

-D

A 2015 MacBook has USB 3.1 ports – don’t know if the Roland can deal with that. It also doesn’t have i5 processors. Or do you have a 2015 MacBook Pro (that has the i5 2.9 GHz cpu)? You really should use the Focusrite as your only audio interface. That it worked for years doesn’t mean anything. It may well be as I said that the Roland can’t handle being used as a drum brain AND an audio interface at the same time. There’s no need to stop using the Focusrite because you think you don’t need it. Stick with one audio interface (unless you know what you’re doing) and be done with it. Why complicate things? Swapping interfaces isn’t easy to make work right.

I’ve been at this audio game for a LONG time and it pays to follow the KISS paradigm.

Said it before and I’ll say it again your issue has NOTHING to do with using SD3. Grok that and you’ll be fine.

Superior Drummer 3 version: 3.3.5
Operating system: macOS High Sierra (10.13)

Jack
aka musicman691 on other forums
Superior Drummer 3.4.0
Area 33 1.0.0
Death and Darkness 1.0.1
PT 2021.6
OSX 10.13.6
3.46 GHz hex core 2012 MacPro 48 gig ram

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[Ken Spence]

Have you changed any settings regarding latency or perhaps an update has done this for you. If your latency is too low, your DAW will drop out.
In Cubase, you will get a message telling you of an audio drop out, but will not disconnect from the interface.
In ProTools I do not know what message you will get.

You will find this in the settings window for your audio interface.

Superior Drummer 3 version: 3.3.5
Operating system: Windows 10

Cheers Ken
SD 3.3.6 on Windows 10 | Cubase 11
And a new Apple air laptop OS 15.5

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Thanked by: Stick_d

[Bear-Faced Cow]

Jack is correct on this issue. This is a CoreAudio issue and has nothing to do with Logic or SD3. You should not be using your drum module as an audio interface because USB has an extremely narrow bandwidth and your drum module is sharing both MIDI, and audio at the same time over USB similar to a single lane bridge on a four-lane steeet during rush hour. Thus, CoreAudio is disconnecting. Use your FocusRite interface to help share the load.

jord

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Jordan L. Chilcott

Web Site: https://jordanchilcottmusic.com/

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Thanked by: Stick_d

[Ken Spence]

Core audio I do not know anything about. I’m not a Mac guy.

However, I can stream 16 channels in and 10 channels out of audio and play the drums MIDI-in and send midi-out to sound modules all at the same time on one USB 2.0 cable. All at a latency of 11.3ms  round trip.

Superior Drummer 3 version: 3.3.5
Operating system: Windows 10

Cheers Ken
SD 3.3.6 on Windows 10 | Cubase 11
And a new Apple air laptop OS 15.5

[Bear-Faced Cow]

Good for you. You have something that works. However, like you said: you are a not a Mac guy. There are other bandwidth factors involved, such as disk traffic and CPU capabilities. The CoreAudio framework attempts to take into account things like audio over MIDI. However, the drum brain may not be keeping up as both a MIDI and sound module on USB. Not to mention that USB is buffered and not a preferred choice in audio production anyway.

jord

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Jordan L. Chilcott

Web Site: https://jordanchilcottmusic.com/

[Stick_d]

Thanks everyone for your time in getting me a response & clarity . I’ll explore the solution with focusrite interface and latency parameters to see if I get rid of this issue.

Thanks

D

[Ken Spence]

Bear-Faced Cow wrote:

Good for you. You have something that works. However, like you said: you are a not a Mac guy. There are other bandwidth factors involved, such as disk traffic and CPU capabilities. The CoreAudio framework attempts to take into account things like audio over MIDI. However, the drum brain may not be keeping up as both a MIDI and sound module on USB. Not to mention that USB is buffered and not a preferred choice in audio production anyway.

jord

I agree 1000% I didn’t even know that you could do that with a Roland drum module

and my computer was upgraded to an I 9/20 core and I researched for damn near six months on internal bus speeds, and all that fun stuff. I am a retired electronics technician, and I used to work on mainframe computers, right from the memory up.

as for our friend here, stick with the focusright as your main audio interface and you should not have any more problems

Superior Drummer 3 version: 3.3.5
Operating system: Windows 10

Cheers Ken
SD 3.3.6 on Windows 10 | Cubase 11
And a new Apple air laptop OS 15.5

1

Thanked by: Stick_d

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