SD3 Crashing

[onewayout_1]

It’s started happening yesterday on my final mixes of a project…

 

Here are my Crash dump files…I have Win 10 pro with 16 g Ram

 

Thx, Jeff

Topic

[Scott]

A pic of the .dmp files isn’t going to help. Can you attach the actual files to a post so the programmers can take a look?

Scott Sibley - Toontrack
Technical Advisor

[onewayout_1]

Scott wrote:

A pic of the .dmp files isn’t going to help. Can you attach the actual files to a post so the programmers can take a look?

I forgot How can I do that again?

[Mac McCormick]

Below your reply window there is an option to include “ATTACHMENTS” Using that function, use the Select files and then locate those files that you took the screen dump of and they will be sent with your post.

Superior Drummer 3 version: 3.1.6
Operating system: Windows 10

Cubase Pro, Korg Kronos, M-50, Hammond XK-1c, Toontrack SD3, EZBass w/lots of expansions, many VSL Vi's, Shreddage 3 everything, and shit-tons of FX plugins.

1

Thanked by: onewayout_1

[onewayout_1]

Mac McCormick wrote:

Below your reply window there is an option to include “ATTACHMENTS” Using that function, use the Select files and then locate those files that you took the screen dump of and they will be sent with your post.

Superior Drummer 3 version: 3.1.6
Operating system: Windows 10

oh, I got it…Send the dump files themselves. Got it! Thx

[onewayout_1]

Here you go Scott

• This post was modified 5 years, 3 months ago by onewayout_1.

[Olof Hermansson]

These crashes look quite random, as if something has written in memory where it shouldn’t. They could be caused by some other plug-in.

Olof Hermansson - Toontrack
Coder

1

Thanked by: onewayout_1

[onewayout_1]

Olof Hermansson wrote:

These crashes look quite random, as if something has written in memory where it shouldn’t. They could be caused by some other plug-in.

Ok thx Olof, just must be the project then!

Thx, Jeff

[Donald Seyler]

I’m getting the random crash’s also ….Started about a week ago….It’s not in my settings “nothing was changed”…. And it’s very early just a few tracks in Studio One 4 Pro DAW  ( couple of guitar tracks and  and one track running SD3 )… The audio interface ( StudioLive 24 Series III mixer )disconnects and then reconnects……… the sample rate is 64 or 128 ….with around 2.6 to 5.2 latency….. The audio interface disconnects and then reconnects only when using SD2 2.4.4  or SD3 3.1.7…. I use to get the error “Audio Engine Inactive” for longest time but that has gone away ….but now I get the random crash….. I’ve tried different audio interfaces to see  if it is the cause…. concluding the audio interface are not the problem !!! It’s something else….It only happens when using Toontrack drum products at  the moment !!! I have not had time to look further at the moment !!! Seems to be a sample rate issue !!  When I have the sample rate lower to have latency to be no hearing issue it crashs ….but if I set sample rate higher and then having latency hearing issues it does not crash … when it crashs even the SSD drive where my saves are disconnects ?

Superior Drummer 3 version: 3.1.7
Operating system: Windows 10

• The post has been modified 4 times, last modified 5 years, 3 months ago by Donald Seyler.

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