SD3 crashes when I load a Library Preset

[huberbaua]

Hello, forgive my bad English, I am German. I ask...

Hello, forgive my bad English, I am German.

I ask me if this is a bug:

When I choose Superior Drummer 3 Core Library and then for example Yamaha Clean Kit with a Preset “Default” which is there it works.

When I then choose a preset which I build earlier under the “Default”-Preset and do now not choose the Drums, but only the mixer and Macros Controls it crashes SD3!

I don’t think that this can be normal.

Hope for help

Klaus from Germany

Superior Drummer 3 version: 3.2.4
Operating system: macOS Mojave (10.14)

Hello, forgive my bad English, I am German.

I ask me if this is a bug:

When I choose Superior Drummer 3 Core Library and then for example Yamaha Clean Kit with a Preset “Default” which is there it works.

When I then choose a preset which I build earlier under the “Default”-Preset and do now not choose the Drums, but only the mixer and Macros Controls it crashes SD3!

I don’t think that this can be normal.

Hope for help

Klaus from Germany

Superior Drummer 3 version: 3.2.4
Operating system: macOS Mojave (10.14)

Topic

[huberbaua]

Hello Brad, many thanks for your time, words and help. I will follow your tipp and send a ticket to Toontrack. It may be interesting for them too.

Good time in Canada with a Hello from Germany.

Klaus

Superior Drummer 3 version: 3.2.4
Operating system: macOS Mojave (10.14)

[huberbaua]

At last, Toontrack gave me this answer:

Thanks for the crash log. The programmers have confirmed that this is fixed for the next SD3 update. We do not have an exact release date for the update right now, but once available, it will be ready to download from your Product Manager.

So, everyone who has this problem like me, let’s wait together to the next SD3 update.

Klaus from Germany

Superior Drummer 3 version: 3.2.4
Operating system: macOS Mojave (10.14)

[Brad]

huberbaua wrote:

At last, Toontrack gave me this answer:

Thanks for the crash log. The programmers have confirmed that this is fixed for the next SD3 update. We do not have an exact release date for the update right now, but once available, it will be ready to download from your Product Manager.

So, everyone who has this problem like me, let’s wait together to the next SD3 update.

Klaus from Germany

Superior Drummer 3 version: 3.2.4
Operating system: macOS Mojave (10.14)

Good to know it will be attended to.

Superior Drummer 3 version: 3.2.4
Operating system: macOS Catalina (10.15)

Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
DAW: Studio One Pro (always up to date)
DTX Express III (Extreme triggers), Nektar LX88
OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
Presonus Quantum, Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

[Philip Angus]

Can I just say after reading this what great support this is though! It’s all about collaborating with customers and requesting things so you can try it yourselves to see if you get the issue. I wish Presonus would take a few hints and tips from this? I have had an Studio One issue for over two years and still don’t have an answer!

Rant over! (re Presonus) 😉

[huberbaua]

So sad, now we have April and there is no SD3 update released. Very sad!

Klaus from Germany.

Superior Drummer 3 version: 3.2.4
Operating system: macOS Mojave (10.14)

[Author]

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