SD3 crashes when I load a Library Preset

[huberbaua]

Hello, forgive my bad English, I am German.

I ask me if this is a bug:

When I choose Superior Drummer 3 Core Library and then for example Yamaha Clean Kit with a Preset “Default” which is there it works.

When I then choose a preset which I build earlier under the “Default”-Preset and do now not choose the Drums, but only the mixer and Macros Controls it crashes SD3!

I don’t think that this can be normal.

Hope for help

Klaus from Germany

Superior Drummer 3 version: 3.2.4
Operating system: macOS Mojave (10.14)

Topic

[Brad]

huberbaua wrote:

Hello, forgive my bad English, I am German.

I ask me if this is a bug:

When I choose Superior Drummer 3 Core Library and then for example Yamaha Clean Kit with a Preset “Default” which is there it works.

When I then choose a preset which I build earlier under the “Default”-Preset and do now not choose the Drums, but only the mixer and Macros Controls it crashes SD3!

I don’t think that this can be normal.

Hope for help

Klaus from Germany

Superior Drummer 3 version: 3.2.4
Operating system: macOS Mojave (10.14)

Hi Klaus,

Would you please put the preset into a zip (compressed) file and upload it here. Was the preset built from Yamaha Clean Kit?

Superior Drummer 3 version: 3.2.4
Operating system: macOS Catalina (10.15)

Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
DAW: Studio One Pro (always up to date)
DTX Express III (Extreme triggers), Nektar LX88
OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
Presonus Quantum, Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

• This post was modified 4 years, 5 months ago by Brad.

[huberbaua]

Thank you, I will.

I made screenshots (you can look at them using the time from beginning to crash) and put the Defaults and Presets Files although into the zip-file, too.

Hope that is enough, if not please write me.

Greatings from Germany

Klaus

 

Sorry, how can I get the zip-File into here?

[huberbaua]

The Zip File has 35 MB, is that too big?

Superior Drummer 3 version: 3.2.4
Operating system: macOS Mojave (10.14)

[huberbaua]

I have a new one with 5 MB but I can’t bring it in here.

Superior Drummer 3 version: 3.2.4
Operating system: macOS Mojave (10.14)

[Brad]

huberbaua wrote:

I have a new one with 5 MB but I can’t bring it in here.

Superior Drummer 3 version: 3.2.4
Operating system: macOS Mojave (10.14)

Sorry for the slow reply (Canada west coast time zone) Presets shouldn’t be that big. Are you getting it from the Toontrack folder under documents? (I think that’s where it should be on Windows)

Superior Drummer 3 version: 3.2.4
Operating system: macOS Catalina (10.15)

Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
DAW: Studio One Pro (always up to date)
DTX Express III (Extreme triggers), Nektar LX88
OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
Presonus Quantum, Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

• This post was modified 4 years, 5 months ago by Brad.

[huberbaua]

Hello Brad, it is not only the present which I will sent, there are some screenshots too and it is now 5 MB big. But how can I sent the zip-file here in the forum. I found no information about it.

Klaus

Superior Drummer 3 version: 3.2.4
Operating system: macOS Mojave (10.14)

[huberbaua]

When I click on the button: SELECT FILE here in the forum nothing happens, so how can I sent the data?

Superior Drummer 3 version: 3.2.4
Operating system: macOS Mojave (10.14)

[Brad]

When I hit select in the forum it gives me a Finder window (Mac version of Windows File Explorer) if that’s not working then there’s something wrong. You can try another browser or failing that, Dropbox?

Sorry, it shouldn’t be this difficult.

Superior Drummer 3 version: 3.2.4
Operating system: macOS Catalina (10.15)

Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
DAW: Studio One Pro (always up to date)
DTX Express III (Extreme triggers), Nektar LX88
OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
Presonus Quantum, Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

[huberbaua]

Thank you, I try it now with Firefox instead of Safari, it works. Hope you can do something with the zip-file

greatings

Klaus from good old GermanyArchiv

Superior Drummer 3 version: 3.2.4
Operating system: macOS Mojave (10.14)

[Brad]

huberbaua wrote:

Thank you, I try it now with Firefox instead of Safari, it works. Hope you can do something with the zip-file

greatings

Klaus from good old GermanyArchiv

Superior Drummer 3 version: 3.2.4
Operating system: macOS Mojave (10.14)

Hi Klaus,

Downloaded and opened ok. I could successfully open “Test mit neuen Einstellungen und Effekten sowie genderten Macros wie bei Luke” preset with all the kit pieces or without the kit pieces and the mixer settings and macros without crashing.

I will try to play around with it this evening and see if I can get it to crash. Installed it on a Mojave system as well.

Superior Drummer 3 version: 3.2.4
Operating system: macOS Catalina (10.15)

Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
DAW: Studio One Pro (always up to date)
DTX Express III (Extreme triggers), Nektar LX88
OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
Presonus Quantum, Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

[Brad]

So I have been able to get it to crash. Can I ask what it is that you are trying to accomplish? Is it that you are trying to use the mixer settings and macros with other kits?

If so, as you may have discovered loading the preset with the drums and then loading another kit and omit the mixer settings and macros will accomplish this.

But I don’t think it should crash with what you are doing either.

Superior Drummer 3 version: 3.2.4
Operating system: macOS Catalina (10.15)

Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
DAW: Studio One Pro (always up to date)
DTX Express III (Extreme triggers), Nektar LX88
OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
Presonus Quantum, Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

[huberbaua]

Hello Brad, thank you for reply.

You wrote … what you are doing either. Yes, I think so too. Maybe one of the moderators (People at Toontrack) should read this thread? How can I reach that?

What I want is: I made a big collection of macros, first time in (for example) Yamaha Default Kit. Then I save these collection with “User Preset” “Save as”.

Am I right, the mixer settings which I maybe have changed will always be saved in this Presetfile.

So, now what I want is, for example, load another kit (like Gretsch Classic), that works. I get my Gretsch Classic Kit, but NOT MY MACROS and MIXER SETTINGS which I made in the Yamaha Default Kit before.

But I don’t want to build this all again step by step into the Gretsch Classic Kit.

Now, I mean I can “copy” these settings into the Gretsch Kit to have it there as if the Gretsch Kit is my first Yamaha Kit (without changing the Drums, that’s why “Load Drums” will not be enabled from my). Then I have all what I want but another Drumkit (Gretsch instead of Yamaha).

This is what I try to reach with the functionality over User Preset – Select parts.

But this does not work, it crashes SD3.

So, maybe I do something wrong or there must be a bug in SD3.

What do you mean?

Greatings from Klaus

Superior Drummer 3 version: 3.2.4
Operating system: macOS Mojave (10.14)

[Brad]

huberbaua wrote:

Hello Brad, thank you for reply.

You wrote … what you are doing either. Yes, I think so too. Maybe one of the moderators (People at Toontrack) should read this thread? How can I reach that?

What I want is: I made a big collection of macros, first time in (for example) Yamaha Default Kit. Then I save these collection with “User Preset” “Save as”.

Am I right, the mixer settings which I maybe have changed will always be saved in this Presetfile.

So, now what I want is, for example, load another kit (like Gretsch Classic), that works. I get my Gretsch Classic Kit, but NOT MY MACROS and MIXER SETTINGS which I made in the Yamaha Default Kit before.

But I don’t want to build this all again step by step into the Gretsch Classic Kit.

Now, I mean I can “copy” these settings into the Gretsch Kit to have it there as if the Gretsch Kit is my first Yamaha Kit (without changing the Drums, that’s why “Load Drums” will not be enabled from my). Then I have all what I want but another Drumkit (Gretsch instead of Yamaha).

This is what I try to reach with the functionality over User Preset – Select parts.

But this does not work, it crashes SD3.

So, maybe I do something wrong or there must be a bug in SD3.

What do you mean?

Greatings from Klaus

Superior Drummer 3 version: 3.2.4
Operating system: macOS Mojave (10.14)

Toontrack support does view threads here so they should see this.
So does my suggestion provide you with the functionality as a workaround?

For example, fully load your preset; “Test mit neuen Einstellungen und Effekten sowie genderten Macros wie bei Luke” (including drums)

Load “Gretsch Default” > Kit parts > de-select mixer and macros.

Superior Drummer 3 version: 3.2.4
Operating system: macOS Catalina (10.15)

Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
DAW: Studio One Pro (always up to date)
DTX Express III (Extreme triggers), Nektar LX88
OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
Presonus Quantum, Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

• This post was modified 4 years, 5 months ago by Brad.

[huberbaua]

Hello Brad, thank you.

I did it as you wrote me, it was going well ! But any further step, for example I want to bring another “macro” Preset which I generated days before in Pearl Kit now into the Gretsch Kit brings a crash.

Why does it crash and do not only “overwrite” the macros which I put before with these steps you told me from the Yamaha Kit into the Gretsch Kit. I can’t understand this.

Tell me if I am wrong when I take a Kit (Yamaha) then put some mixer and macros in it, than save this in the User-Preset Section of the Kit-Section.

Then I load another Kit (Gretsch) and want to “copy” these mixer and macros (from the before made steps) into the Gretsch Kit.

I mean, therefore is this functionality of the User-Preset where you can choose, for example only to take over the macros.

Am I wrong?

Greatings from Klaus

Superior Drummer 3 version: 3.2.4
Operating system: macOS Mojave (10.14)

[Brad]

huberbaua wrote:

Hello Brad, thank you.

I did it as you wrote me, it was going well ! But any further step, for example I want to bring another “macro” Preset which I generated days before in Pearl Kit now into the Gretsch Kit brings a crash.

Why does it crash and do not only “overwrite” the macros which I put before with these steps you told me from the Yamaha Kit into the Gretsch Kit. I can’t understand this.

Tell me if I am wrong when I take a Kit (Yamaha) then put some mixer and macros in it, than save this in the User-Preset Section of the Kit-Section.

Then I load another Kit (Gretsch) and want to “copy” these mixer and macros (from the before made steps) into the Gretsch Kit.

I mean, therefore is this functionality of the User-Preset where you can choose, for example only to take over the macros.

Am I wrong?

Greatings from Klaus

Superior Drummer 3 version: 3.2.4
Operating system: macOS Mojave (10.14)

Hi Klaus,

Yes it seems once you try to add additional macros, SD3 crashes. The only workaround I can think of is to create a “master” set of macros within a preset and load that preset first. It seems that you can load additional mixer parts as well as drum parts but when you add only macros from a preset SD3 crashes.

One thing you can do is put in ticket with support, indicating that when you try to load only macros from an existing preset, SD3 crashes.

You can contact support from this link; Toontrack FAQ/Support, scroll down to the bottom and select contact support.

Sorry I don’t have a better answer.

Superior Drummer 3 version: 3.2.4
Operating system: macOS Catalina (10.15)

Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
DAW: Studio One Pro (always up to date)
DTX Express III (Extreme triggers), Nektar LX88
OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
Presonus Quantum, Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

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