SD3 crashes all the time

[bpjacobsen]

Why does SD3 keep crashing? I will be in the middle of updating a project and it just crashes and closes.

This happens almost daily now.

This just happened 3 times in 20 minutes. see attached error and dump file which shows in gibberish when opened with notepad

• The post has been modified 2 times, last modified 1 year, 5 months ago by bpjacobsen.

Topic

[John]

Hi,

standalone or plug-in? If the latter, which one?

Can you get please provide crash logs, system specifications and a recipe to reproduce?

Does it only happen with a specific project or just any?

A specific library or doesn’t it matter?

BR,
John

John Rammelt - Toontrack
Technical Advisor

[bpjacobsen]

Stand alone

specs attached

added dump file earlier to initial post.

happens on basically every project or every other in more than one library, though it seems like lately since updating projects in the death/darkness folder, it’s happening more frequently I will have to see what happens when I go to the next folder which will be fields of Rock. I have my projects saved in folders named after the libraries.

all I am doing when it happens is I open a project and this last crash, I was removing my extra kick instrument. I will need to pay close attention to see if that is when it happens each time but pretty sure sometimes it just crashes when opening the project.

 

[bpjacobsen]

HMM, so it appears that this happens when doing ‘remove instrument’ on my 2nd kick where one exists. last two times that is when it happened. Hopefully once I finish what I am doing, this issue goes away for the most part. But any insight would be welcome.

[John]

Thanks,

I can’t reproduce in standalone by simply removing the 2nd Kick, perhaps if you attached an SD3 Project where this happens?

I’ll forward this to a colleague.

BR,
John

 

John Rammelt - Toontrack
Technical Advisor

[Petter Adsten]

Hey,

I can see by your screenshot that you are running version 3.3.6, do you still get the crash if you update SD3 to the latest version 3.3.7?

It is not uncommon that SD3 crashes because of memory corruption caused by other programs on the computer. If you close all of the programs that you are able to close, does it still crash?

Petter Adsten - Toontrack
Support & Betatesting

[Author]

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