SD3 causing Logic Pro 10.6.1 to crash

[David Porter]

Experienced a crash while using SD3 in Logic and now...

Experienced a crash while using SD3 in Logic and now every Logic file that has SD3 (or if I open a template and click on a track that contains SD3) crashes. I can open Logic files that don’t contain SD3 but trying to add that instrument to a track causes Logic to crash. Also, the stand alone app crashes (non-responsive application). EZDrummer works fine. Could the prefs be corrupt? If so, where are they located? Thanks for your help!

Superior Drummer 3 version: 3.2.4
Operating system: macOS Big Sur (11)

Experienced a crash while using SD3 in Logic and now every Logic file that has SD3 (or if I open a template and click on a track that contains SD3) crashes. I can open Logic files that don’t contain SD3 but trying to add that instrument to a track causes Logic to crash. Also, the stand alone app crashes (non-responsive application). EZDrummer works fine. Could the prefs be corrupt? If so, where are they located? Thanks for your help!

Superior Drummer 3 version: 3.2.4
Operating system: macOS Big Sur (11)

Topic

[David Porter]

Plug in manager revalidate sits and spins on SD3.

[David Porter]

I’m going through the process again… manually removing the plugins and stand alone app and trying to reinstall.

Two questions:
Why doesn’t Toontrack make an uninstaller available?
Why doesn’t the installer install the AU? That’s what is corrupt and I can’t get it to install. Very frustrated.

UPDATE: After going through all the steps to delete the VST/AU and reinstall and delete the audio unit cache, Logic still doesn’t want to validate the SD3 AU. All others are validating ok. I’ve opened a ticket with support. I really appreciate the help that’s been offered so far! Thank you

• The post has been modified 3 times, last modified 4 years, 4 months ago by David Porter.

[Bear-Faced Cow]

Did you remove all of the preferences and databases? There’s a chance one of them could be corrupt.

Forcing an AU re-install can be done simply by removing the AU itself. If it’s not installing after that, then you have some sort of permissions/file system issue.

jord

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Jordan L. Chilcott

Web Site: https://jordanchilcottmusic.com/

[Olof Hermansson]

The issue is probably not the software itself. Uninstalling/reinstalling is not likely to help. It could be that a sound library has become corrupt (or the disk it is on is not working well), that’s one of the most common causes for issues like this.

If the installer doesn’t install the AU it’s probably because it’s not selected on the installer’s Customize screen. By default it is deselected if another plug format is found installed (like AAX).

David Porter wrote:

I have it installed but now Logic locks up on SD during the AU scan. How do I record a sample from Activity Monitor so you see what you’re looking for?

Select Logic in the process list, open the dropdown menu in the window’s toolbar (the circle with three dots) and select “Sample Process”. If it’s frozen during AU scan, there are two other processes that could be of interest, that you should save samples of if they exist: “auvaltool” and “com.apple.audio.InfoHelper”.

Olof Hermansson - Toontrack
Coder

[David Porter]

You ask questions like “did you remove all preferences and databases as if I’m a developer and know where these things are…. No, I probably didn’t. Wouldn’t it be great if there was an uninstaller that would do this?

Could you possibly tell me where to go to delete all of the preferences and databases?

[David Porter]

I deleted the sound libraries prior to trying to reinstall the software.

[Author]

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