Reset Authorization of my Toontrack Products

[Scott Vita]

Hello, My main PC died last week. That’s the bad...

Hello,

My main PC died last week. That’s the bad news. The good news is that I have a new Mac coming my way next week. I am also planning on retiring my laptop when the new Mac arrives. As such, I would like to reset the authorizations for all of my Toontrack products and make a fresh start. How do I go about this?

Thank you.

Hello,

My main PC died last week. That’s the bad news. The good news is that I have a new Mac coming my way next week. I am also planning on retiring my laptop when the new Mac arrives. As such, I would like to reset the authorizations for all of my Toontrack products and make a fresh start. How do I go about this?

Thank you.

Topic

[Scott]

The link is to our old website. Please download and install the latest update of your EZdrummer.

If you install the latest update, you should have and option to authorize using an online method.

Scott Sibley - Toontrack
Technical Advisor

[Silvan]

Hi Scott
I have 3 old, no longer exist computer authorization. Can you delete this 3 authorizations? so i can register my second new computer?
Thanks

[Scott]

All set.

Scott Sibley - Toontrack
Technical Advisor

[JB Paz]

Hi, just bought my new laptop for recording. unfortunately, I can’t authorize it anymore. can you remove authorization on my previous devices? Thank you!

[Scott]

JB Paz wrote:

Hi, just bought my new laptop for recording. unfortunately, I can’t authorize it anymore. can you remove authorization on my previous devices? Thank you!

You have 2 active authorizations. Remove one of them and you should then be able to authorize your new computer.

Scott Sibley - Toontrack
Technical Advisor

[Guitaress]

YES but for heavens sake HOW?

[Scott]

Guitaress wrote:

YES but for heavens sake HOW?

You can remove old authorizations from the Authorizations tab under Show Details for each product in your Toontrack Product Manager.

Scott Sibley - Toontrack
Technical Advisor

[Brett Wright]

Hey guys

I need to have my Autherization for EZ Drummer freed up as I dont have access to my old computers where the product is, Please help!!

EZ20-3E98-XXRA-RAPM-F996

Cheers

Brett Wright

Operating system: Windows 11

[Scott]

Brett Wright wrote:

Hey guys

I need to have my Autherization for EZ Drummer freed up as I dont have access to my old computers where the product is, Please help!!

EZ20-3E98-XXRA-RAPM-F996

Cheers

Brett Wright

Operating system: Windows 11

Please use the Toontrack product manager to remove an old authorization and authorize a new computer.

Scott Sibley - Toontrack
Technical Advisor

[shawnkintz84]

I spilled a glass of milk on my laptop and fried it. I authorized it on a new laptop but, it’s only got 4 gigs of ram and is too slow to do…. anything. Can you please remove the authorizations I have on those 2 computers please? I just purchased a new computer and really want to create some music tonight but, I can’t until I get this authorization crap figured out. Why do I have to contact you all for this. I paid for this software already. Why can’t I have control over which computer to give authorization to? Kinda weird if ya ask me.

EZdrummer version: 2.2.3
Operating system: Windows 10

[Scott]

shawnkintz84 wrote:

I spilled a glass of milk on my laptop and fried it. I authorized it on a new laptop but, it’s only got 4 gigs of ram and is too slow to do…. anything. Can you please remove the authorizations I have on those 2 computers please? I just purchased a new computer and really want to create some music tonight but, I can’t until I get this authorization crap figured out. Why do I have to contact you all for this. I paid for this software already. Why can’t I have control over which computer to give authorization to? Kinda weird if ya ask me.

EZdrummer version: 2.2.3
Operating system: Windows 10

You currently have 1 active authorization and 1 inactive authorization out of the 4 total.

You can remove any active authorizations from the Toontrack Product Manager and authorizations your new computer. You have 2 more authorizations for you to use before contacting Toontrack support.

Scott Sibley - Toontrack
Technical Advisor

[richard merchan]

I want free up one of my Macs, the on named: admin…can you help me?

EZdrummer version: 3.0.5
Operating system: macOS Monterey (12)

• This post was modified 2 years, 7 months ago by richard merchan.

[Scott]

richard merchan wrote:

I want free up one of my Macs, the on named: admin…can you help me?

EZdrummer version: 3.0.5
Operating system: macOS Monterey (12)

• This post was modified 2 years, 7 months ago by richard merchan.

You currently have only 1 active authorization. You can authorize another machine from the Toontrack Product Manager.

Scott Sibley - Toontrack
Technical Advisor

[Jos Lucas]

Hi,

A few weeks ago, I bought EZdrummer 3. Due to a clumsiness, I removed my PC’s authorization for the EZDrummer 3 Core Library in the Toontrack Product Manager. The EZDrummer 3 Core Library is installed on my PC and it works fine. Can you please restore the authorization for my PC? Or reset the setting so I can re-authorize my PC for the EZDrummer 3 Core Library?

Kind Regards,

Jos

EZdrummer version: 3.0.5
Operating system: Windows 10

[Scott]

Jos Lucas wrote:

Hi,

A few weeks ago, I bought EZdrummer 3. Due to a clumsiness, I removed my PC’s authorization for the EZDrummer 3 Core Library in the Toontrack Product Manager. The EZDrummer 3 Core Library is installed on my PC and it works fine. Can you please restore the authorization for my PC? Or reset the setting so I can re-authorize my PC for the EZDrummer 3 Core Library?

Kind Regards,

Jos

EZdrummer version: 3.0.5
Operating system: Windows 10

You should be able to authorize again as you only have used 1 out of 4.

Scott Sibley - Toontrack
Technical Advisor

[Author]

Replies