reinstall possible??

[psdrummin]

I am running 10.11.6 on iMac. Even though ive had EZ drummer for a few years, now it can’t “find the sound files” and it shows in PM that I need to install but it only goes up to 10.9?? Can I still uninstall everything and re install??

Topic

[psdrummin]

evidently, since i am running 10.11.6 i need to upgrade to EZ 2 which i really dont wanna do

[Olof Hermansson]

Hi,

One possibility why it can’t find the sounds is that the disk where you had them has become unmounted or been renamed.

We can check where you used to have them and what seems to be the issue, if you open Application > Utilities > Terminal and paste the following commands to the Terminal window, all at once:

ls -leOd /Library/Application\ Support/EZDrummer/Sounds
ls -leOd /Library/Application\ Support/EZDrummer
defaults read com.toontrack.superior.auezdrummer SourcePath
defaults read /Users/Shared/Toontrack/Preferences/com.toontrack.superior.auezdrummer SourcePath
ls -aleO /Volumes/
echo

Afterwards, select all text in the Terminal window (cmd-A), copy it and paste it in your reply.

Olof Hermansson - Toontrack
Coder

[psdrummin]

FYI…Ive already deleted EZ drummer cuz I was told to reinstall and now since I’m at 10.11.6 it wont download EZ D which only goes up to 10.6

 

Admins-iMac-5:~ admin$ ls -leOd /Library/Application\ Support/EZDrummer/Sounds
drwxr-xr-x 12 root admin – 408 Feb 9 16:21 /Library/Application Support/EZDrummer/Sounds
Admins-iMac-5:~ admin$ ls -leOd /Library/Application\ Support/EZDrummer
drwxrwxr-x 6 root admin – 204 Feb 9 16:20 /Library/Application Support/EZDrummer
Admins-iMac-5:~ admin$ defaults read com.toontrack.superior.auezdrummer SourcePath
/Volumes/Mac 1T HD/SAMPLES/EZ DRUMMER SAMPLES/EZDrummer
Admins-iMac-5:~ admin$ defaults read /Users/Shared/Toontrack/Preferences/com.toontrack.superior.auezdrummer SourcePath
/Library/Application Support/EZDrummer
Admins-iMac-5:~ admin$ ls -aleO /Volumes/
total 8
drwxrwxrwt@ 7 root admin hidden 238 Feb 12 06:37 .
0: group:everyone deny add_file,add_subdirectory,directory_inherit,only_inherit
drwxr-xr-x 34 root wheel – 1224 Feb 7 16:18 ..
drwxr-xr-x 12 admin staff – 476 Dec 17 2014 EZdrummer_MAC
lrwxr-xr-x 1 root admin – 1 Feb 7 16:18 Mac 250 HD -> /
drwxrwxrwx 48 root admin – 1700 Jan 18 17:22 Pete 1 T
drwxrwxr-x 17 admin staff – 646 Aug 23 2017 Pete’s Hard Drive #1
drwxrwxr-x 15 admin staff – 578 Jan 11 22:14 Sample
Admins-iMac-5:~ admin$ echo

[Olof Hermansson]

It looks like you used to have the sounds in “/Volumes/Mac 1T HD/SAMPLES/EZ DRUMMER SAMPLES/EZDrummer”, but now there’s no disk named “Mac 1T HD”.

What of EZdrummer did you delete (the plug-ins and/or sounds)? Did you run the uninstaller?

Olof Hermansson - Toontrack
Coder

[psdrummin]

Hmm…I have 2 external drives (Sample for just samples & Pete’s Hard Drive for back ups) and internal iMac 250 SSL & 1T called Pete 1 T. At this point ive uninstalled ez drummer before i realized the reason the reinstall wasn’t working. I am running 10.11.6 and the ez drummer (via Product manager) only goes up to 10.9

 

Is there any way to use ez one with 10.22 or do i have to upgrade to ez 2 in order to work??

 

thx

• This post was modified 6 years, 4 months ago by psdrummin.

[psdrummin]

typo: Is there any way to use ez one with 10.11.6 or do i have to upgrade to ez 2 in order to work??

[Olof Hermansson]

I think there’s a good chance that this installer will work on your system even though it says it’s only up to 10.9.

However, you have to run this Terminal command to remove the reference to the disk “Mac 1T HD”, so that EZD and PM will see your sound libraries, which will now get installed to /Library/Application Support/EZDrummer (on your system disk).

defaults delete com.toontrack.superior.auezdrummer SourcePath

(Paste it into a new Terminal window and press Enter.)

Olof Hermansson - Toontrack
Coder

[psdrummin]

okay. but fyi…ive tried installing twice and it only ends up with this screenshot….

• This post was modified 6 years, 4 months ago by psdrummin.

[psdrummin]

well…i did the terminal thing and no it shows up that i can authorize so i think it worked. Thanks for your help

[Jacques Olckers]

Please help. I need to uninstall EZ drummer from my mac. how do i do that.

[John]

@Jacques:

Please use the Toontrack Product Manager.

 

BR,

John

John Rammelt - Toontrack
Technical Advisor

[Chris LAFARGUE]

Hi ,

I have the same issue after the last Windows 10 update: cannot use any of my 78 Toontrack produts, ED2 midi files are gone, the EZD dll is nowhere to find, stuff I have since 2012 is shown as “Not downloaded, Not installed “in the product manager. WTF?

 

Regards,

Chris.

EZdrummer version: 2.1.8
Operating system: Windows 10

HM

[Chris Loughtman]

Hi John

I know this is an old thread but – where in the product manager is the uninstall function? I just want to uninstall and reinstall EZD2. I cant find an uninstall option anywhere.

EZdrummer version: 2.2.2
Operating system: OS X Mavericks (10.9)

[louis ochoa]

Hello, I am an EZ drummer customer and own several sound libraries.

I am trying to get it all to work through the product manager on my new Macbook M1 .

I is stated that EZ Drmmer  only works up to OS 10.9 , ( I am on Big Sur) yet reading through some of the replies here, It seems that,  it will work if I type some terminal commands. Is this correct?

 

Can you please help out.

Thank you

Luis

EZdrummer version: 1.4.0
Operating system: macOS Big Sur (11)

[Olof Hermansson]

louis ochoa wrote:

Hello, I am an EZ drummer customer and own several sound libraries.

I am trying to get it all to work through the product manager on my new Macbook M1 .

I is stated that EZ Drmmer  only works up to OS 10.9 , ( I am on Big Sur) yet reading through some of the replies here, It seems that,  it will work if I type some terminal commands. Is this correct?

 

Can you please help out.

Thank you

Luis

EZdrummer version: 1.4.0
Operating system: macOS Big Sur (11)

It will probably work without any Terminal commands. But please use the Product Manager application instead of the web version which your screenshot shows. Let us know if you run into any issues.

Olof Hermansson - Toontrack
Coder

[Author]

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