Reggae EZX

[Adam Atterby]

Recently bought and downloaded Reggae EZX and I can’t install it; it prompts me that I must have the latest upgrade of EZdrummer 2. I of course have EZdrummer 2 but it seems it’s not the latest update? Have scoured your website for information but haven’t found out what I need to do to resolve this. What should I do?
Thanks

Topic

[Scott]

The latest update for EZD2 is in the Updates tab for your EZD2 product in your Toontrack account.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

The latest update for EZD2 is in the Updates tab for your EZD2 product in your Toontrack account.

Scott Sibley - Toontrack
Technical Advisor

[Adam Atterby]

Yeah, I found it! Although there is still a problem; the update won’t download? I see my products and my authorizations and when I click download nothing happens. Earlier today I downloaded several EZX’s and MiDI-files without problem.

[Scott]

I think you are downloading the wrong file (from looking at your account). See the pic below.

Scott Sibley - Toontrack
Technical Advisor

[EmilBalle]

I have the same issue – yhough my EZD2 says it is up to date, but still I can’t install Reggae EZX due to missing update?

[Scott]

@EmilBalle said:

I have the same issue – yhough my EZD2 says it is up to date, but still I can’t install Reggae EZX due to missing update?

Can you post a pic showing the current installed version number? Can you post a pic of the error message?

Scott Sibley - Toontrack
Technical Advisor

[Author]

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