Hello,
My email account is sauvap@aol.com. On October 21st, I purchased EZKeys MIDI 6 Packs Bundle from the Toontrack website. I received a confirmation email from Toontrack stating my order was Complete (Order No. 2103918). However when I log into Program Manager the MIDI Packs I purchased are not present for downloading. I tried logging in several times, and even re-installing Product Manager, to no avail. I posted a help request on the Toontrack Product Manager Forum but got no reply. Below is my Order information received in the Confirmation email.
I would appreciate help getting access to the 6 new midi packs I purchased.
Thanks you for your help
Paul
From the Toontrack email I received on 10/21/18:
Your Toontrack order from October 21, 2018 is complete.
This is an electronic receipt that lists the item(s) you purchased through Toontrack’s online webshop.
Your order number is: 2103918
| ORDER DETAILS | |
 EZkeys MIDI 6 Pack |
USD119.00 |
