Re-installation/Authorization problems on new PC

[tim]

Hi,
I’m trying to install EZDrummer on my brand new music PC (my old one crashed and burned).
On my Toontrack account, I’ve unauthorized the old PC but I’ve not figured out how to authorize my new PC because it asks for Computer ID – How do I find this?
I’ve assumed I have to install EZDrummer first to get the Computer ID (but maybe I’m wrong about this and that’s where my problem lies), but anyway…
So I installed EZDrummer from my original DVD onto my new PC and then also downloaded the latest update from Toontrack.
When I then try to open up EZDrummer my DAW (Sonar X3) it prompts me to enter my Serial Number (along with the other details – email and PC name), but when I click to authorise its saying my serial number is invalid.

Am I going about this in the wrong way?
Thanks

Topic

[John]

Hi,

please see this page for info:
http://www.toontrack.com/faq/how-do-i-authorize-ezdrummer-to-run-on-this-computer/

If it does not help, please post back

John Rammelt - Toontrack
Technical Advisor

[John]

Also make sure you are entering the right serial number for the right product, i.e. do not enter your EZdrummer serial if you are promoted for your Twisted Kit serial, etc.
Copy / Paste is recommended instead of entering serials manually.

John Rammelt - Toontrack
Technical Advisor

[tim]

@John said:

Hi,

please see this page for info:
http://www.toontrack.com/faq/how-do-i-authorize-ezdrummer-to-run-on-this-computer/

If it does not help, please post back

Ah the penny drops, thanks, I now have this sorted for EZDrummer. Lets hope my 4 EZXs work okay too.

[Author]

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