purchased and downloaded a midi pack bundle doesnt show up in account or in product manager

[briggy]

i just purchased a build your own 6 midi pack bundle and i received an e mail receipt on my phone but not on my computer for it however i have no access to download it or use it or anything it does not show up in my product manager

Topic

[Scott]

Your email invoice should have serial numbers to register to your account.

Scott Sibley - Toontrack
Technical Advisor

[briggy]

my receipt has an order number but not a serial number to register product with also i only received the receipt on my mobile device and not in my same e mail account on my computer which i found to be strange. does it matter if its a week day or weekend??

[briggy]

ok sorry there are serial numbers but it does not show up anywhere on my account or account manager to download products i tried to register one of them by entering serial number in register product thing and it says its invalid

[briggy]

nevermind i got it figured i may be slightly retarded it may seem

[Author]

Replies