Protools 2020.12, Easy drummer 3, Mac 3.6 ghz, Sonoma 14.5

[justinmanuel]

Hi there,

Protools 2020.12, Easy drummer 3, Mac 3.6 ghz, Sonoma 14.5

Im using the above software, and ez drummer 3 keeps crashing protools. I can’t update my Mac further because my protools isn’t compatible if I do. EZD is updated.. Anyone know what to do?

Thanks!

EZdrummer version: 3.0.6
Operating system: macOS Sonoma (14)

• This topic was modified 2 months, 2 weeks ago by justinmanuel.

Topic

[John]

Hi,

1. how do you know it is EZdrummer 3 crashing Pro Tools?
2. What kind of crash is it and do you get any error messages? You can screen grab and post here.
3. Do you have a crash log/report? If so, please zip archive it and attach to a post here.
4. Is it existing Sessions, new ones or both?
5. Have you tried thrashing the Pro Tools Preferences?

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Scott]

“Thrashing the Preferences” is now the new name of my latest album.

Scott Sibley - Toontrack
Technical Advisor

1

Thanked by: jeff gnatek

[John]

well… there’s an ‘h’ too many in there…

John Rammelt - Toontrack
Technical Advisor

[Scott]

Get the ‘h’ outta there 🤣

Scott Sibley - Toontrack
Technical Advisor

[Bear-Faced Cow]

All I see are song lyric possibilities

jord

---

Jordan L. Chilcott

Web Site: https://jordanchilcottmusic.com/

[justinmanuel]

Hi,

1. how do you know it is EZdrummer 3 crashing Pro Tools?
2. What kind of crash is it and do you get any error messages? You can screen grab and post here.
3. Do you have a crash log/report? If so, please zip archive it and attach to a post here.
4. Is it existing Sessions, new ones or both?
5. Have you tried thrashing the Pro Tools Preferences?

BR,
John

John Rammelt – Toontrack
Technical Advisor

Thanks John sorry for the late reply i was away for a few days.

 

1. It crashed every time i tried to switch the drum preset
2. no screen errors, just crashed and closed each time
3. Do you have a crash log/report? If so, please zip archive it and attach to a post here. – Is that a crash report from protools? How do i find the crash report? Sorry, i operate protools at a moderately advanced level but not sure how to find the crash reports..
4. Existing, and new. i tried a save as to a new name and tried again and same thing happened.
5. I dont know about thrashing the protools preferences. Should i do that? What do you mean? how to do that?

Thanks very much!

 

Justin

EZdrummer version: 3.0.6
Operating system: macOS Sonoma (14)

[jeff gnatek]

I am experiencing this as well. I just updated to the most recent EZ Drummer and updated everything, using a new install of Pro Tools Ultimate, on an Apple Silicon MacBook Pro. I am able to drop a clip into my drum track, and play it, but soon as I try to click on the midi on the track, or “mess” with it in some way, Pro Tools locks up and gives me a spinning beach ball of doom. I don’t get any error messages from the OS and I end up force quitting Pro Tools from the dock.

Sequoia 15.4.1

EZdrummer version: 3.0.5
Operating system: macOS Sequoia (15)

[jeff gnatek]

So after Pro Tools froze up, i tried playing around in EZ Drummer on its on, I hit “New” to make a new project and it crashed, here is a log for you.

 

[jeff gnatek]

FWIW i just noticed when it was in protools it was showing 3.0.5, and now that its re-opened outside of being called by pro tools its showing 3.1.0

[Brad]

jeff gnatek wrote:

FWIW i just noticed when it was in protools it was showing 3.0.5, and now that its re-opened outside of being called by pro tools its showing 3.1.0

Hi there,
Trying running the last update again (in Toontrack Product Manager under EZDrummer 3 > Details> Downloads > Updates/Installers) and when you see the “Customize” button, click on it and make sure the AAX option is selected.

Operating system: macOS Sequoia (15)

Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
DAW: Studio One Pro (always up to date)
DTX Express III (Extreme triggers), Nektar LX88
OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
Presonus Quantum, Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

• This post was modified 1 month, 2 weeks ago by Brad.

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